Universal Deposit Operations Specialist

Enterprise Bank & Trust•St. Louis, MO

About The Position

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there’s no stopping you!

Requirements

Ability to work independently, with little to no supervisory oversight.
Requires excellent communication skills, good time management skills and the ability to initiate and embrace change.
Ability to work in a fast paced environment.
Strong Customer Service
Excellent mathematical, analytical, and organizational skills, with strong attention to detail with immediate and accurate results.
Ability to operate computers, adding machines and a variety of office equipment.
High School or equivalent required
2 - 3 years of relevant experience
Microsoft Office Suite
Google Apps
Adobe PDF
Banking Software
Navigating multiple financial software systems

Responsibilities

Assist banking units with researching Cash Vault, ATM/ITM and Teller balancing discrepancies or differences.
Responsible for electronic payment processing/exception item processing, including but not limited to: returns, chargebacks, adjustments, overdraft decisions and non-post item decisions.
Cross train in the functions of Deposit Operations, Cash Operations & Specialized Deposits.
Responsible for providing superior customer service to internal and external customers.
Assist with projects
Participate in required training courses related to job
Complete General Service Request (GSRs) for Deposit Operations, Cash Operations & Specialized Deposits.
Recognize problems that could have a customer or regulatory impact and escalate to the appropriate manager.
Perform other duties as assigned