Deposit Operations Specialist
About The Position
At First National Bank, we're more than a community bank. We're a team of dedicated professionals committed to making a difference for our customers, communities, and each other. Serving Ames, Ankeny, Osceola, and West Des Moines through eight convenient locations, we proudly live our mission of being Customer Focused, Locally Empowered, and Team Member Driven. We're seeking a detail-oriented, problem-solving Deposit Operations Specialist to join our team in Ames. If you enjoy working behind the scenes to ensure operational excellence, thrive in a fast-paced environment, and take pride in accuracy, this could be the perfect opportunity for you.
Requirements
- Highly organized, analytical, and committed to accuracy
Nice To Haves
- Previous banking experience preferred
- Understanding of debits, credits, reconciliations, and balancing processes
- Strong math and analytical skills
- Exceptional attention to detail and commitment to accuracy
- Strong computer proficiency and ability to troubleshoot technology issues
- Excellent problem-solving and critical-thinking abilities
- Effective verbal and written communication skills
- Outstanding customer service mindset
- Ability to prioritize tasks, work independently, and manage multiple responsibilities
- Ability to work onsite at our Downtown Ames location
Responsibilities
- Researching and resolving non-posted transactions for deposit accounts, including checking, savings, certificates of deposit, and financial management services accounts
- Reviewing stop payment reports and determining eligibility for return items
- Reconciling and balancing general ledger accounts in accordance with established procedures
- Verifying signatures on large-dollar checks to help protect customers and the bank
- Processing death routing forms and related account maintenance
- Balancing ATM general ledger accounts and posting transactions accurately
- Processing NSF notices and preparing outgoing mail
- Assisting with document imaging and electronic record management
- Delivering exceptional service by ensuring account transactions are handled accurately, efficiently, and professionally
Benefits
- Competitive compensation
- Comprehensive benefits package
- Supportive team environment
- Opportunities for professional development and growth
- Stability of a well-established community bank
- The chance to make a real impact in the communities we serve
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
