Universal Community Banker I - Part Time Float

First Commerce Bank•Teaneck Township, NJ

About The Position

The Universal Community Banker I serves customers in a friendly and courteous manner while handling teller transactions and supporting consumer and business banking relationships. The role includes identifying customer needs, developing account relationships, referring customers to other bank partners, and providing information about banking products and services. The banker also responds to customer questions and concerns and refers issues to appropriate internal resources. The position supports daily branch operations, including reporting, ATMs, coin machines, the main cash vault, cash shipments, ATM proof, and end-of-day closing procedures. It processes routine and complex transactions such as account openings and closings, deposits, withdrawals, loan payments, and transfers. The banker maintains knowledge of banking policies, products, services, and fraud alerts; participates in ongoing training and weekly branch meetings; and coordinates work with branch personnel and other bank departments. This is a part-time float role requiring travel to other branches within the region and schedule flexibility, including evenings and Saturdays or Sundays.

Requirements

At least one year of retail cash-handling experience is required.
At least one year of bank teller experience is preferred.
Proficiency in English, including reading, writing, and grammar skills.
Analytical and mathematics skills.
Communication, interpersonal relations, and customer service skills.
PC skills, including knowledge of job-related software applications.
Ability to operate office machines such as a currency counter, combination lock, check encoder, fax machine, and passbook validator.
Ability to lift 50 pounds of coin.
Visual and auditory skills.
High school diploma or equivalent.

Nice To Haves

At least one year of bank teller experience.

Responsibilities

Greet and serve customers in a friendly and courteous manner.
Identify, develop, expand, and manage consumer and business account relationships, focusing on customers’ financial product needs.
Identify customers with additional profit potential and develop action plans to expand relationships; refer business to bank partners.
Address customer questions and concerns and refer them to appropriate internal resources for resolution.
Demonstrate integrity, adaptability, work commitment, and positive performance in all situations.
Participate in ongoing training.
Assist with daily branch operations, including reporting, ATMs, coin machines, the main cash vault, and preparation of cash shipments.
Develop and maintain working knowledge of the bank systems required for teller transactions and platform duties, including use of a PC and calculator.
Process routine and complex transactions, including account openings and closings, deposits, withdrawals, loan payments, and transfers.
Travel to other locations or branches within the region and adapt to schedule changes, including evenings and Saturdays or Sundays.
Apply knowledge of banking policies and procedures in real situations.
Monitor current fraud alerts and identify fraudulent activity to prevent potential losses.
Maintain current knowledge of banking products and services.
Participate in weekly branch meetings.
Complete daily ATM proof and end-of-day closing procedures.
Coordinate work with branch personnel and other bank departments to ensure efficient information flow.
Follow applicable laws and bank policies, procedures, and practices, including those supporting regulatory compliance and risk management.
Promote a workplace free of harassment and illegal discriminatory behavior.