Universal Banker

West Coast Community Bank•Monterey, CA

11d•Onsite

About The Position

West Coast Community Bank is a top-rated community bank serving businesses and individuals along the Central Coast, in Silicon Valley, and throughout the Bay Area. We offer relationship-based service with a solutions-driven focus, direct access to decision-makers, and modern banking technologies. The Bank is a leading SBA lender in Santa Cruz County and Silicon Valley and a top USDA lender in California. Since 2004, we have upheld our commitment to support regional well-being through active participation in and donations to local nonprofit organizations, impactful volunteerism, and contributing to economic vitality. Our success is driven by our exceptional team. We have received numerous accolades, including recognition from Newsweek, American Banker Magazine, and local publications for our banking services and community involvement.

Requirements

High school diploma or equivalent.
Previous experience working with the public in a client service role is required.
3-5 years working in bank branch operations.
Strong organizational skills
Ability to multi-task
Excellent communication skills, both written and verbal
Strong cash handling skills
Strong computer/technical skills
New Accounts Origination
Knowledge of business entity documents
Excellent client service skills
Reliable, dependable and regular attendance is essential
Knowledge of Reg. E, Reg. CC and BSA/AML

Nice To Haves

Prior new accounts experience is preferred.

Responsibilities

Perform a full range of teller and new accounts functions, including deposits, withdrawals, and account maintenance.
Open and service consumer and business accounts in accordance with Bank policies and procedures.
Originate new accounts and ensure accurate completion of all required documentation.
Review and understand business entity documentation.
Provide excellent client service by identifying client needs and offering appropriate Bank products and services.
Accurately handle cash and balance drawer within established limits.
Comply with all applicable regulations, including Reg E, Reg CC, and BSA/AML.
Maintain strong working knowledge of Bank systems and technology.
Follow established security, audit, and operational procedures.
Maintain reliable and regular attendance.
Assist clients and potential clients by opening a variety of new accounts including checking, savings, IRA, CD and others.
Collect required information from new account customers and complete account set up process including data input, verifying references, and documentation.
Provide information and answer questions regarding bank products and services.
Make referrals as appropriate to cross-sell a variety of bank services.
Possess a thorough knowledge and understanding of all Bank operations and processes client transactions according to Bank's policies and procedures.
Perform all required job duties in accordance with the Bank’s regulatory standards.
Ensure all safety and security protocols are followed: to include cash controls dual control, transaction processing and approvals.