Universal Banker - Florence

Republic Bank Careers•Florence, KY

4d•Onsite

About The Position

The Universal Banker provides efficient, professional, high-quality service to Republic Bank & Trust Company clients while supporting the banking center’s sales goals. The role handles teller transactions, opens and closes personal and business deposit accounts, addresses or directs client service issues, and sells deposit and loan products. Associates are expected to build strong client relationships, deliver the Republic Experience, follow bank policies and compliance requirements, and contribute to a collaborative, accountable team environment. Applicants must be authorized to work for any employer in the United States; the bank is unable to sponsor or take over sponsorship of an employment visa at this time. This position may be subject to SAFE Act registration requirements for associates engaged in residential mortgage loan originations. Successful registration and continued good standing are required where applicable. Travel between Republic banking facilities, including occasional out-of-town travel, may be required. The work schedule may be flexible and include some evenings, weekends, or overtime.

Requirements

At least 2 years of previous retail sales experience or 1 year of Republic retail banking experience.
Basic computer skills.
Proficiency with Microsoft Office products and internet applications.
Fluent English communication skills, including speaking, reading, writing, comprehension, and communication.
Excellent verbal communication skills for client interactions and resolving problems or complaints.
Self-motivated and able to work well in a team environment.
High energy level and strong sense of urgency.
Well organized and able to multitask.
Ability to meet the physical requirements of the role, including sitting, using hands, talking or hearing, frequent standing or walking, occasional reaching, and occasionally lifting or moving 10 pounds.
Must be authorized to work for any employer in the United States.
Must register with the federal registry and maintain good standing under SAFE Act requirements if engaged in covered residential mortgage loan originations.

Nice To Haves

Previous loan experience.
Fluency in Spanish, including speaking, reading, writing, comprehension, and communication.
NMLS registration may be required.

Responsibilities

Provide comprehensive, prompt, and efficient client transactions.
Receive checks and cash for deposits, verify amounts and endorsements, and enter deposits into the core system.
Greet clients promptly and develop strong banking relationships with regular clients.
Consistently deliver the Republic Experience to every client.
Balance the cash drawer each day in accordance with Republic’s performance standards.
Perform SSR transaction overrides and make hold decisions.
Receive mortgage, consumer loan, and other payments; verify amounts due and enter payments into the core system.
Take outgoing wire transfer requests, process cash advances, cash checks and withdrawals, record night-drop deposits, balance the ATM, and research client requests while following banking-center security procedures.
Use consultative sales conversations with existing and prospective clients to identify deposit and loan needs, cross-sell products and services, and identify opportunities for additional lines of business.
Open and close personal and business deposit accounts, including checking, savings, and CDs, following bank policies and procedures.
Monitor new-account activity to ensure cross-sales are activated and onboarding is completed.
Follow the bank’s new-client onboarding process and procedures.
Work calling lists to cross-sell products, expand client relationships, and retain existing accounts.
Use the consumer loan system for unsecured, auto, and other consumer loans.
Maintain knowledge of applicable compliance requirements, learn new regulations, and assist with implementation when required.
Model and foster behaviors that support the bank’s values and culture, including trust, cooperation, accountability, and dedication.
Perform other duties and projects as assigned.