Universal Banker

Sunflower Bank, N.A.•Santa Fe, NM
•Onsite

About The Position

Sunflower Bank, N.A. is hiring a Universal Banker for its Santa Fe Cerrillos branch. The role combines teller duties, personal banking, and customer service. Universal Bankers provide retail banking products and services, process customer transactions and requests, and develop business opportunities with current and potential customers. The position is suited to someone dedicated to exceptional customer service who is detail-oriented and has good computer skills. Customer service and cash-handling experience are required; banking experience is preferred but not required, and training will be provided. Pay depends on knowledge, skills, abilities, experience, and location.

Requirements

  • Customer service experience.
  • Cash-handling experience.
  • Good computer skills.
  • High school diploma or equivalent is preferred; an equivalent combination of education and experience may meet qualifications.

Nice To Haves

  • Banking experience; training will be provided if the candidate does not have it.

Responsibilities

  • Perform full-service banking, focusing primarily on service and sales to new and existing branch customers.
  • Perform teller duties, including cash transactions, opening or updating accounts, and providing information about other products and services.
  • Address customer needs and support a positive customer experience by phone and during branch visits.
  • Meet or exceed sales and referral goals and individual and branch targets.
  • Inform customers about promotions, contests, and new account options.

Benefits

  • 401(k) plan with 6% match
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Company-paid life insurance
  • Tuition reimbursement
  • Fitness reimbursement
  • Paid time off
  • Volunteer leave
  • Paid holidays
  • Incentive pay
  • Company perks and incentives
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