Part-Time Universal Banker (20 Hours), Rego Park Branch

Citi • New York, NY

1d • $50,030 - $65,270 • Onsite

About The Position

The Universal Banker is an entry-level position that assists with sales, products, and service activities in coordination with the customer service team. The role focuses on fostering customer relationships, building loyalty, and helping increase sales to individual consumer clients.

The position is based at Citi’s Rego Park branch in New York. It is listed as part-time in the job title (20 hours), although the posting’s Time Type field states full time. The salary range listed is $50,030.00–$65,270.00. Eligible employees may also receive discretionary and formulaic incentive and retention awards. Benefits may include medical, dental, and vision coverage; 401(k); life, accident, and disability insurance; wellness programs; and paid time off, including vacation, sick leave, and paid holidays. Offerings may vary by jurisdiction, job level, and date of hire.

Requirements

• 1–3 years of relevant experience.
• Previous retail banking or similar experience required.
• Clear and concise written and verbal communication skills.
• High school diploma or equivalent.

Responsibilities

• Assist with basic account opening for existing customers.
• Provide service to internal and external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities from service transactions and promptly and effectively resolve customer complaints and issues.
• Support branch sales and service activities by participating in seminars, micromarketing events, promotional campaigns, and product initiatives.
• Adhere to operational controls, including legal, corporate, and regulatory procedures, to help ensure the safety and security of customer and bank assets.
• Assess risk appropriately when making business decisions, consider the firm’s reputation and safeguard Citi, client, and firm assets; comply with applicable laws, rules, regulations, and policies; exercise sound ethical judgment; and transparently escalate, manage, and report control issues.

Benefits

• Medical, dental, and vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including vacation, sick leave, and paid holidays
• Eligible employees may receive discretionary and formulaic incentive and retention awards

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED