Universal Banker - Sarasota, FL Branch

Third Federal•Sarasota, FL
•$18 - $26•Onsite

About The Position

Third Federal is seeking a customer service professional to work as a Universal Banker at its Sarasota branch. The role is designed to build proficiency across all areas of the branch so the banker can assist customers with the bank’s products and services. It is suited to someone interested in developing a career in banking. Success is centered on meaningful customer relationships rather than high-pressure sales goals or quotas, and the role requires a collaborative, team-based approach aligned with Third Federal’s values of love, trust, respect, commitment to excellence, and fun. This is a full-time, onsite position at 4048 Jenkins Place, Sarasota, FL 34238. Third Federal provides a comprehensive training program from the beginning of employment.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of recent retail bank teller experience and/or at least 1 year of high-volume cash-handling experience.
  • Outstanding customer service skills, including professional grammar and demeanor.
  • Positive, proactive, and friendly interpersonal skills.

Nice To Haves

  • Recent experience working on the platform with new account openings and resolving customer issues.
  • Experience taking home equity and/or mortgage applications.

Responsibilities

  • Manage a teller window.
  • Open depository accounts, including checking, savings, certificates of deposit, and IRAs.
  • Identify and resolve customer issues.
  • Take equity line/loan and/or mortgage applications.
  • Carry loan applications through closing.
  • Assist customers with banking transactions on the platform, in the teller area, and/or over the phone.
  • Work in all areas of the branch.

Benefits

  • Competitive compensation packages.
  • Medical, dental, vision, and other benefits.
  • 401(k) match.
  • 11 bank holidays, plus vacation and sick time.
  • Stock ownership allocation.
  • Exceptional culture and value system.
  • Strong work/life balance.
  • Growth opportunities.
  • Mortgage discount program.
  • Education reimbursement program.
  • Comprehensive training program.
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