Part Time Universal Banker (20 hours) - Anacostia Branch

Citi • Washington, DC

3d • $47,510 - $61,990 • Onsite

About The Position

The Universal Banker is an entry-level position that assists with sales, product, and service activities in coordination with the customer service team. The role aims to foster customer relationships, build loyalty, and help increase sales to individual consumer clients. This is a part-time position at Citi’s Anacostia Branch in Washington, District of Columbia, scheduled for 20 hours.

Requirements

• 1–3 years of relevant experience.
• Previous retail banking or similar experience.
• Clear and concise written and verbal communication skills.
• High school diploma or equivalent.

Responsibilities

• Assist with basic account opening for existing customers.
• Provide service to internal and external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities from service transactions and resolve customer complaints and issues promptly and effectively.
• Support branch sales and service activities by participating in seminars, micromarketing events, promotional campaigns, and product initiatives.
• Adhere to operational controls, including legal, corporate, and regulatory procedures, to ensure the safety and security of customer and bank assets.
• Assess risk appropriately when making business decisions, considering the firm's reputation and safeguarding Citi, its clients, and assets.
• Drive compliance with applicable laws, rules, and regulations; adhere to policy; apply sound ethical judgment; and escalate, manage, and report control issues transparently.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including vacation and sick leave
• Paid holidays
• Eligible employees may receive discretionary and formulaic incentive and retention awards

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED