Part Time Universal Banker (32 Hours)- Elk Grove Village Branch

Citi•Elk Grove Village, IL

8d•$21 - $28•Onsite

About The Position

The Universal Banker is an entry-level position responsible for assisting with sales, product, and service activities in coordination with the customer service team. The role aims to foster customer relationships, build loyalty, and help increase sales to individual consumer clients. This is a part-time position at Citi’s Elk Grove Village branch, scheduled for 32 hours. The listed full-time annual salary range is $44,170–$57,630 and is prorated for part-time hires. The corresponding hourly rate is $21.23–$27.70.

Requirements

1–3 years of relevant experience.
Previous retail banking or similar experience required.
Consistently demonstrates clear and concise written and verbal communication skills.
High school diploma or equivalent.

Responsibilities

Assist with basic account opening for existing customers.
Provide service delivery to internal and external customers to resolve account service issues.
Execute financial transactions in accordance with bank policies and procedures.
Refer opportunities to segment partners where appropriate.
Create sales opportunities from service transactions and promptly and effectively resolve customer complaints and issues.
Support branch sales and service activities by participating in seminars, micromarketing events, promotional campaigns, and product initiatives.
Adhere to operational controls, including legal, corporate, and regulatory procedures, to help ensure the safety and security of customer and bank assets.
Assess risk appropriately when making business decisions, safeguard the firm's reputation and the assets of Citi and its clients, comply with applicable laws, rules, regulations, and policies, apply sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

Medical coverage
Dental coverage
Vision coverage
401(k)
Life insurance
Accident insurance
Disability insurance
Wellness programs
Paid vacation
Paid sick leave
Paid holidays
Eligible employees may receive discretionary and formulaic incentive and retention awards