Part-Time Universal Banker (20 Hours) - Port Jefferson Station Branch
About The Position
The Universal Banker is an entry-level position that assists with sales, products, and service activities in coordination with the customer service team. The role aims to foster customer relationships, build loyalty, and help increase sales to individual consumer clients. This is a part-time position at Citi’s Port Jefferson Station branch in New York, scheduled for 20 hours. The stated hourly rate is $24.05–$31.37; the annual salary range shown is for full-time positions and is prorated for part-time hires based on hours worked. The role supports customers with account and service needs, completes financial transactions in line with bank policies, identifies sales and referral opportunities, and contributes to branch sales and service activities. It also requires adherence to operational controls and careful attention to legal, regulatory, ethical, and reputational risks. Other job-related duties may be assigned as required.
Requirements
- 1–3 years of relevant experience.
- Previous retail banking or similar experience required.
- Clear and concise written and verbal communication skills.
- High school diploma or equivalent.
Responsibilities
- Assist with basic account opening for existing customers.
- Provide service to internal and external customers to resolve account service issues.
- Execute financial transactions in accordance with bank policies and procedures.
- Refer opportunities to segment partners where appropriate.
- Create sales opportunities from service transactions and resolve customer complaints and issues promptly and effectively.
- Support branch sales and service activities by participating in seminars, micromarketing events, promotional campaigns, and product initiatives.
- Adhere to operational controls, including legal, corporate, and regulatory procedures, to protect customer and bank assets.
- Assess risk in business decisions, safeguard the firm's reputation and assets, comply with applicable laws and policies, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.
Benefits
- Medical, dental, and vision coverage (for eligible employees; offerings may vary).
- 401(k).
- Life, accident, and disability insurance.
- Wellness programs.
- Paid time off, including vacation, sick leave, and paid holidays.
- Discretionary and formulaic incentive and retention awards may be available to eligible employees.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
