Part-Time Universal Banker (20 Hours) - Port Jefferson Station Branch
About The Position
The Universal Banker is an entry-level position that assists with sales, products, and service activities in coordination with the customer service team. The role aims to foster customer relationships and loyalty while helping increase sales to individual consumer clients. The position is part-time, based at the Port Jefferson Station branch in New York, for 20 hours. The full-time salary range is $50,030–$65,270 annually and is prorated for part-time employees. The corresponding hourly rate is $24.05–$31.37. Eligible employees may also receive discretionary and formulaic incentive and retention awards. Citi offers benefits that may include medical, dental, and vision coverage; 401(k); life, accident, and disability insurance; wellness programs; vacation and sick leave; and paid holidays. Offerings may vary by jurisdiction, job level, and date of hire.
Requirements
- 1–3 years of relevant experience.
- Previous retail banking or similar experience required.
- Clear and concise written and verbal communication skills.
- High school diploma or equivalent.
Responsibilities
- Assist with basic account opening for existing customers.
- Provide service delivery to internal and external customers to resolve account service issues.
- Execute financial transactions in accordance with bank policies and procedures.
- Refer opportunities to segment partners when appropriate.
- Create sales opportunities from service transactions and resolve customer complaints or issues promptly and effectively.
- Support branch sales and service activities by participating in seminars, micromarketing events, promotional campaigns, and product initiatives.
- Adhere to operational controls, including legal, corporate, and regulatory procedures, to help ensure the safety and security of customer and bank assets.
- Assess risk in business decisions, safeguard the firm's reputation and assets, comply with applicable laws and policies, apply sound ethical judgment, and transparently escalate, manage, and report control issues.
Benefits
- Medical, dental, and vision coverage (for eligible employees).
- 401(k).
- Life, accident, and disability insurance.
- Wellness programs.
- Paid time off, including vacation and sick leave.
- Paid holidays.
- Eligible employees may receive discretionary and formulaic incentive and retention awards.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
