Universal Banker III

Metro City BankDoraville, GA
Onsite

About The Position

Provides services for branch customers such as teller transactions, opening new accounts, changing addresses, and handling customer inquiries as needed. Promotes and maintains positive relations with all contacts, customers and potential customers. May train new employees and answer co-worker questions. May be responsible for bank opening/closing.

Requirements

  • High school Diploma or equivalent
  • Previous Customer Service Experience
  • Previous Teller experience preferred
  • Software skills including Microsoft Office, Adobe, Internet, and Email
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before customers or employees of organization

Nice To Haves

  • Bilingual skills preferred: English/Korean

Responsibilities

  • Perform teller transactions
  • Open and Close Vault
  • Promote, explain, and sell all banking products
  • Prepare wire transfer for customers and ensure proper OFAC verification is performed before submitting the wire transfer.
  • Perform all duties in compliance with BSA/AML regulations and requirements
  • Obtains adequate data for CIP on all wire and money instrument transactions
  • Ensure proper customer information is collected and OFAC verification is performed before opening an account
  • Perform Risk Rating Assessment and Due Diligence for all customers.
  • Maintain and update customer information
  • Monitors and reports suspicious activity to the BSA Officer
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