Universal Banker II- Floater (Chicago)

Peoples Bank•Chicago, IL

1d•Onsite

About The Position

This is an exciting opportunity for a Floater (Chicago) Universal Banker II. A 10% float stipend is included. The role involves providing prompt, efficient, and friendly service to ensure an excellent customer experience for all customers and employees. The Universal Banker II acknowledges customers' needs with suggestions and referrals of appropriate Bank products and services, and performs all tasks accurately and efficiently while remaining in compliance with established Bank policies and procedures. Individuals in this role must be outgoing, sales-oriented, flexible, adaptable, and results-driven. They must demonstrate the ability to work independently and with a team, make sound decisions, and use critical thinking skills.

Requirements

High school diploma or its equivalent
One year of retail banking experience required
Six months of new account experience required
Experience with Microsoft Office Suite required
Must have smartphone (iOS or Android) that is able to support security features required by the Bank's IT security guidelines

Responsibilities

Performs all UB I duties at a proficient level including, but not limited to the following items:
Processes all teller line transactions at a proficient level; including but not limited to accepting deposits and loan payments, verifying cash and endorsements, cashing checks, issuing official checks and potentially including providing overrides and approvals
Counts and balances the cash drawer daily, taking proactive steps to identify and resolve discrepancies when the balance is off
Follows BSA/AML/OFAC policies and/or procedures to report any suspicious activity
Always maintain integrity, including keeping all Bank business and information confidential
Opens new accounts for customers accurately and efficiently
Handles more complex customer inquiries and requests
Demonstrates strong sales skills. Routinely seeks to refer additional products when appropriate and documents referrals in Salesforce (includes referrals to other lines of business)
Moves seamlessly through the banking center acting in a variety of roles as necessary
Adapts easily to meet all needs
Participates in Bank and Team activities
May seek additional responsibilities such as internal committee involvement or corporate initiatives
May serve as backup to manager in their absence
May possess ability to effectively mentor others