Universal Banker II- Floater (Chicago)

Peoples Bank•Chicago, IL

3d•Onsite

About The Position

This is an exciting opportunity for a Floater (Chicago) Universal Banker II. A 10% float stipend is included. The role involves providing prompt, efficient, and friendly service to ensure an excellent customer experience for all customers and employees. This includes acknowledging customer needs with suggestions and referrals of appropriate Bank products and services. All tasks must be performed accurately and efficiently while complying with established Bank policies and procedures. Individuals in this role must be outgoing, sales-oriented, flexible, adaptable, and results-driven. They must demonstrate the ability to work independently and with a team, make sound decisions, and use critical thinking skills.

Requirements

High school diploma or its equivalent
One year of retail banking experience required
Six months of new account experience required
Experience with Microsoft Office Suite required
Must have smartphone (iOS or Android) that is able to support security features required by the Bank's IT security guidelines

Responsibilities

Performs all UB I duties at a proficient level including processing all teller line transactions at a proficient level; including but not limited to accepting deposits and loan payments, verifying cash and endorsements, cashing checks, issuing official checks and potentially including providing overrides and approvals.
Counts and balances the cash drawer daily, taking proactive steps to identify and resolve discrepancies when the balance is off.
Follows BSA/AML/OFAC policies and/or procedures to report any suspicious activity.
Maintains integrity, including keeping all Bank business and information confidential.
Opens new accounts for customers accurately and efficiently.
Handles more complex customer inquiries and requests.
Demonstrates strong sales skills. Routinely seeks to refer additional products when appropriate and documents referrals in Salesforce (includes referrals to other lines of business).
Moves seamlessly through the banking center acting in a variety of roles as necessary.
Adapts easily to meet all needs.
Participates in Bank and Team activities.
May seek additional responsibilities such as internal committee involvement or corporate initiatives.
May serve as backup to manager in their absence.
May possess the ability to effectively mentor others.