Universal Banker I - Blue Ridge

First Federal Bank of Kansas City • Kansas City, MO

1d

About The Position

The Universal Banker represents First Federal Bank of Kansas City and promotes its brand by providing exceptional customer service, contributing to bank growth, and maintaining and expanding customer relationships. The role proactively engages customers to identify financial needs and recommend suitable products and services.

The position delivers a range of banking products and services, including opening and maintaining accounts, identifying lending opportunities, and conducting customer financial transactions in compliance with bank policies, procedures, security requirements, and government regulations. As a frontline representative, the Universal Banker engages customers and community partners in the banking center and throughout the city, builds trusted relationships, and supports the bank’s brand and growth through community volunteer activities.

Requirements

• High school diploma or general education degree (GED).
• At least one year of sales experience, or at least one year of experience at a financial institution working as a teller and/or personal or universal banker.
• Strong customer service and sales skills.
• Knowledge of deposit and credit banking products.
• Strong communication and collaboration skills.
• High level of attention to detail.
• Ability to represent the bank in a way that maintains and expands customer relationships, contributes to bank growth, and enhances its image.

Nice To Haves

• New account experience preferred.

Responsibilities

• Represent the bank and promote its brand through exceptional customer service.
• Proactively engage customers to discover their financial needs and recommend appropriate products and services.
• Maintain and expand customer relationships and contribute to the bank’s growth.
• Deliver banking products and services, including opening accounts, account maintenance, lending opportunities, and financial transactions.
• Comply with bank policies, procedures, security requirements, and government regulations.
• Engage with customers and community partners in the banking center and throughout the city.
• Participate in community volunteer activities to support the bank’s brand and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED