Universal Banker I (Syracuse)

Canandaigua National Bank & Trust Co•Liverpool, NY
•Onsite

About The Position

The Universal Banker I is primarily responsible for teller functions at the assigned Community Office location and also performs some platform duties on a rotational and as-needed basis. The role includes completing Platform I training to provide customers with a consultative sales process based on their needs. A successful first year includes performing all teller responsibilities; assisting customers with inquiries and service problems; building relationships to generate business from new and existing customers; maintaining knowledge of bank products and services; and following branch operating procedures, including opening and closing, managing vault cash, securing negotiable documents, and ordering currency and coin.

Requirements

  • Notary certification or willingness to obtain it as requested.
  • Ability to build relationships and communicate verbally and in writing with coworkers and customers.
  • Sales skills and thorough knowledge of the features and benefits of bank products and services.
  • Knowledge of bank operating policies and procedures.
  • Proficiency with a PC and associated programs, such as Microsoft Office.

Responsibilities

  • Perform teller functions at the assigned Community Office location.
  • Perform platform duties on a rotational and as-needed basis.
  • Complete Platform I training and provide a consultative sales process based on customer needs.
  • Assist customers with inquiries and service problems.
  • Build relationships with customers and solicit new business from new and existing customers.
  • Maintain ongoing business relationships and knowledge of bank products and services.
  • Follow branch operating procedures, including opening and closing, managing vault cash, securing negotiable documents, and ordering currency and coin.

Benefits

  • Medical, dental, and vision coverage, with FSA and HSA options for part-time and full-time employees.
  • Medical coverage for domestic partners.
  • Paid holidays, vacation, and sick time.
  • Retirement benefits including a 401(k), Profit Sharing, and Employee Stock Ownership Plan (ESOP).
  • Training and development opportunities.
  • Tuition assistance.
  • Community-focused volunteer opportunities.
  • Wellness program promoting work/life balance.
  • Banking perks and discount programs.
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