Unit Technician - Maple Women's Health Center

Parkland Health

About The Position

The Unit Technician coordinates patient care, clerical, and administrative needs and serves as the unit’s primary contact and information resource for staff, patients, families, physicians, and others. The role performs phlebotomy, draws and prepares laboratory specimens, and is expected to work in the capacities of both a Patient Care Assistant and a Health Unit Coordinator. Under a Registered Nurse’s direction, the technician performs specified patient care activities and supports patient records, admissions, transfers, discharges, unit operations, and customer service.

Requirements

Complete or hold one of the following: a formal nurse aide course; current certified nurse aide registry; medical assistant course; current medical assistant certificate; patient care technician course; current patient care technician certificate; current enrollment in an accredited school of professional nursing with documentation of basic fundamentals of nursing; graduation from an accredited school of nursing; or completion of Parkland’s job-specific training program.
One year of acute-care hospital experience, or successful completion of Parkland’s job-specific training program as an equivalent.
Obtain a current Heartsaver CPR course completion card within 90 days of hire and/or placement, from the American Heart Association or American Red Cross.
Demonstrate competence in a variety of patient-care and clerical duties.
Communicate effectively with personnel in other departments, nurses, physicians, patients, and families.
Demonstrate flexible work habits and an ability to set priorities.
Demonstrate enthusiasm and eagerness to perform a variety of assigned duties.
Demonstrate patient-centered/patient-valued behaviors.
Have computer skills, including data entry, report generation, printing, scanning, and faxing.

Responsibilities

Coordinate patient care and clerical needs and serve as the primary contact and information resource for the unit.
Perform phlebotomy and laboratory draws as needed, and prepare specimens for testing.
Perform specified patient care activities under a Registered Nurse’s direction, including hygiene care, injections, venipunctures, sterile and unsterile treatments, vital signs, range-of-motion exercises, lifting, ambulating, and feeding patients.
Transport meal trays when applicable, ensuring sanitary and timely delivery.
Respond to patient needs and special requests; maintain open communication and protect patient rights and confidentiality.
Prepare and process hardcopy and computerized patient files; enter, sort, and update information and create reports summarizing patient information.
Monitor patient status and notify and assist nurses and other health team members when a patient’s condition changes.
Admit, transfer, and discharge patients by creating charts, checking rooms, and receiving, logging, and storing patient valuables and nonvaluables.
Record activities accurately and promptly, including unit logs, vital signs, ambulation, feeding outcomes, quality-control checks, and chaperoning.
Maintain work and patient-care areas in accordance with infection-prevention and environment-of-care guidelines; arrange translation services when applicable and perform quality-control checks.
Maintain knowledge of applicable rules, regulations, policies, laws, and guidelines, and support internal controls and compliance with legal, accreditation, and health-plan requirements.
Order, pick up, and deliver medical and nonmedical supplies, laboratory requisitions, patient specimens, and other items; keep work areas stocked and rotate supplies to remove items before expiration.
Identify opportunities to improve work processes and customer satisfaction, make recommendations, and implement and monitor results as appropriate.
Keep current with developments and trends in the field through professional learning and participation, and apply knowledge gained to work practices.
Perform other duties as assigned by the manager or the manager’s designee.