Unit Supervisor

State of Connecticut•New Haven, CT
•Hybrid

About The Position

This role offers the chance to work closely with the Administrative Program Director as well as Office Director, coordinate property management, and lead all aspects of clerical staff supervision. You will play a pivotal role in ensuring the smooth operation of our office, making a tangible difference in our community. This ambitious position offers a proven path for professional growth and development, allowing you to compete and succeed at a high level!

Requirements

  • Four (4) years of general clerical experience.
  • Two (2) years of the General Experience must have involved a full range of general clerical duties as an Office Assistant, Interpreter Clerk or its equivalent.
  • Incumbents may be required to possess a high school diploma or General Educational Development (GED) certification by the time of permanent appointment.

Nice To Haves

  • Experience with Microsoft Office Suite to include managing data, composing correspondences, and scheduling meetings/Microsoft Team.
  • Experience with CORE-CT and Kronos for time reporting/attendance and approvals.
  • Experience prioritizing workflow and meeting time sensitive deadlines.
  • Experience communicating with internal and external stakeholders and working collaboratively with reporting partners and the public using verbal and written communications.
  • Experience supervising, leading, training, and delegating assignments to lower-level staff.
  • Experience working with electronic data and electronic record management systems.

Responsibilities

  • Determines priorities, assigns and reviews work
  • Coordinates workflow
  • Provides staff training and assistance
  • Conducts performance evaluations
  • Maintains office records
  • Serves as liaison with other operating units, agencies, outside officials, etc.
  • Handles counseling or disciplinary problems
  • Develops work performance and procedural standards and guidelines
  • Recommends staffing changes and assists in recruitment and selection of personnel
  • Compiles data and prepares reports
  • Develops and maintains filing systems, forms and office procedures
  • Handles telephone and written inquiries for information and assistance
  • Explains agency policy to staff and public
  • Maintains inventory control
  • Performs related duties as required

Benefits

  • Professional growth and paid professional development opportunities.
  • A healthy work-life balance to all employees.
  • State of Connecticut is an eligible Public Service Loan Forgiveness employer
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