Unit Services Associate

Mass General Brigham•Boston, MA

2d•Onsite

About The Position

Mass General Brigham is a not-for-profit organization that relies on a diverse range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts, to advance its mission. The organization is dedicated to supporting patient care, research, teaching, and community service, with a commitment to providing exceptional care. They believe that high-performing teams are crucial for groundbreaking medical discoveries and invite all applicants to join their team. The Unit Services Associate is responsible for providing essential support services and assistance in maintaining cleanliness and orderliness, ensuring a clean and hygienic environment for guests, patients, or other occupants. This position does not involve direct patient care.

Requirements

Familiarity with different cleaning techniques, equipment, and products.
Strong attention to detail to ensure thorough cleaning and maintenance of the assigned areas.
Ability to prioritize tasks, manage time effectively, and meet deadlines.
Customer service skills to ensure guest/patient satisfaction.
Ability to follow instructions and work well with others.
Trustworthiness and a strong work ethic to maintain confidentiality and handle sensitive information appropriately.

Nice To Haves

High School Diploma or Equivalent preferred
Customer Service Experience 1-2 years preferred
Housekeeping Experience 0-1 year preferred

Responsibilities

Performing routine cleaning tasks such as sweeping, mopping, dusting, vacuuming, and disinfecting surfaces.
Handling and maintaining linen supplies, including changing bed linens, replenishing towels and toiletries, and collecting and sorting soiled linens for laundry services.
Properly disposing of trash, recyclables, and hazardous materials according to established procedures and regulations.
Monitoring and restocking supplies and amenities such as toiletries, towels, cleaning products, and other necessary items.
Maintaining accurate records of cleaning activities, including daily cleaning logs, room occupancy status, maintenance requests, and other relevant documentation.
Following established safety protocols, including the use of personal protective equipment and the proper handling and storage of cleaning chemicals.

Benefits

Medical, Dental, and Vision insurance
Tuition Reimbursement
Generous Paid Time Off
50% Off MBTA passes
Access to childcare resources and emergency backup care
403(b), Cash Balance Retirement Plan, and Tax-Sheltered Annuity options
Exclusive “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events
competitive base pay
comprehensive benefits
career advancement opportunities
differentials, premiums and bonuses as applicable
recognition programs designed to celebrate your contributions and support your professional growth