Unit Services Associate

Mass General Brigham • Boston, MA

1d • Onsite

About The Position

Mass General Brigham is a not-for-profit organization that relies on a wide range of professionals to advance its mission of supporting patient care, research, teaching, and community service, striving to provide exceptional care. They believe in high-performing teams driving groundbreaking medical discoveries. The Unit Services Associate is responsible for providing support services and assistance in maintaining cleanliness and orderliness, ensuring a clean and hygienic environment for guests, patients, or occupants. This position does not require patient care.

Requirements

• Familiarity with different cleaning techniques, equipment, and products.
• Strong attention to detail to ensure thorough cleaning and maintenance of the assigned areas.
• Ability to prioritize tasks, manage time effectively, and meet deadlines.
• Customer service skills to ensure guest/patient satisfaction.
• Ability to follow instructions and work well with others.
• Trustworthiness and a strong work ethic to maintain confidentiality and handle sensitive information appropriately.

Nice To Haves

• High School Diploma or Equivalent
• Customer Service Experience 1-2 years
• Housekeeping Experience 0-1 year

Responsibilities

• Performing routine cleaning tasks such as sweeping, mopping, dusting, vacuuming, and disinfecting surfaces.
• Handling and maintaining linen supplies, including changing bed linens, replenishing towels and toiletries, and collecting and sorting soiled linens for laundry services.
• Properly disposing of trash, recyclables, and hazardous materials according to established procedures and regulations.
• Monitoring and restocking supplies and amenities such as toiletries, towels, cleaning products, and other necessary items.
• Maintaining accurate records of cleaning activities, including daily cleaning logs, room occupancy status, maintenance requests, and other relevant documentation.
• Following established safety protocols, including the use of personal protective equipment and the proper handling and storage of cleaning chemicals.

Benefits

• Medical, Dental, and Vision insurance
• Tuition Reimbursement
• Generous Paid Time Off
• 50% Off MBTA passes
• Access to childcare resources and emergency backup care
• 403(b), Cash Balance Retirement Plan, and Tax-Sheltered Annuity options
• Exclusive “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events
• comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees