BWH Unit Secretary FT
About The Position
Performs unit clerical and supportive tasks which assist Unit Programming, patients, and unit management. Organizes and coordinates the flow of information, records, and reports consistent with hospital and unit policy. Greets patients, visitors, and personnel arriving on unit and providing them with information appropriate to individual requests. Maintains and facilitates communication, including knowing patient location, distributing written correspondence, communicating clearly in emergency and stat situations, and maintaining bulletin board and patient discharge board on unit. Answers phones, records, and distributes all messages. Facilitates the Multidisciplinary Treatment Planning session by providing Treatment Plan Forms. Ensures all medical records have appropriate supply of each stationary type, initiates, assembles, and maintains patient records, prepares patient record for transfer, and prepares discharged patient charts. Safeguards and protects patient confidentiality of Medical Record. Daily reviews medical records to ensure the appropriate order of the chart is maintained. Participates in audits of medical records as requested. Scans all necessary documents in patient electronic health record. Participates in Unit Maintenance Activities by interacting with patients as appropriate, meeting routinely with Nurse Manager of unit, maintaining appropriate inventory of supplies on unit, acting in a professional manner, demonstrating responsibility through attendance, punctuality, and proper use of earned time, and participating in own performance evaluation. Performs typing, filing, scanning, and other clerical duties. Any other duties, as requested by Supervisor.
Requirements
- High School Education or G.E.D
- Strong Interpersonal, organizational, and clerical skills
- Ability to use telephones extensively
- Ability to relay clear written messages
- Ability to use computer keyboard and calculator extensively
- Ability to effectively read, write and process information
- Ability to input/retrieve information to/from computer and files
- Ability to converse with others to give, take and process information in English
- Extensive use of telephone
- Ability to hear alarms and pages
- Ability to converse in English with others to give, take and process information
- Ability to provide excellent service to internal and external customers
- Ability to effectively listen, process received information, and express ideas both orally and in writing in English.
- Ability to initiate actions, take personal responsibility, suggest improvements, and solve problems within scope of job without being asked.
- Ability to understand and comply with government, regulatory, and company rules.
- Ability to record, report, and maintain confidentiality of information and respond to requests for information.
- Ability to get assigned work done in an acceptable manner, in the time allotted, with minimal prompting or reminders.
Nice To Haves
- Related experience preferred
Responsibilities
- Organizes and coordinates the flow of information, records, and reports consistent with hospital and unit policy.
- Greets patients, visitors, and personnel arriving on unit and providing them with information appropriate to individual requests.
- Maintains and facilitates communication, including knowing patient location, distributing written correspondence, communicating clearly in emergency and stat situations, and maintaining bulletin board and patient discharge board on unit.
- Answers phones, records, and distributes all messages.
- Facilitates the Multidisciplinary Treatment Planning session by providing Treatment Plan Forms.
- Ensures all medical records have appropriate supply of each stationary type, initiates, assembles, and maintains patient records, prepares patient record for transfer, and prepares discharged patient charts.
- Safeguards and protects patient confidentiality of Medical Record.
- Daily reviews medical records to ensure the appropriate order of the chart is maintained.
- Participates in audits of medical records as requested.
- Scans all necessary documents in patient electronic health record.
- Participates in Unit Maintenance Activities by interacting with patients as appropriate, meeting routinely with Nurse Manager of unit, maintaining appropriate inventory of supplies on unit, acting in a professional manner, demonstrating responsibility through attendance, punctuality, and proper use of earned time, and participating in own performance evaluation.
- Performs typing, filing, scanning, and other clerical duties.
- Any other duties, as requested by Supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
