BWH Unit Secretary FT

Meadows of Wickenburg • Brookline, MA

5d • Onsite

About The Position

Performs unit clerical and supportive tasks which assist Unit Programming, patients, and unit management. Organizes and coordinates the flow of information, records, and reports consistent with hospital and unit policy. Greets patients, visitors, and personnel arriving on unit and providing them with information appropriate to individual requests. Maintains and facilitates communication, including knowing patient location, distributing correspondence, communicating in emergency situations, maintaining bulletin boards, answering phones, and facilitating Multidisciplinary Treatment Planning sessions. Ensures medical records have appropriate supplies, initiates, assembles, and maintains patient records, prepares patient records for transfer and discharge, and safeguards patient confidentiality. Daily reviews medical records for proper order and participates in audits. Scans necessary documents into the electronic health record. Participates in Unit Maintenance Activities, interacts with patients as appropriate, meets with Nurse Manager, maintains supply inventory, acts professionally, demonstrates responsibility through attendance and punctuality, and participates in performance evaluations. Performs typing, filing, scanning, and other clerical duties as requested by Supervisor.

Requirements

• High School Education or G.E.D
• Related experience preferred
• Strong Interpersonal, organizational, and clerical skills
• Ability to use telephones extensively
• Ability to relay clear written messages
• Ability to use computer keyboard and calculator extensively
• Ability to effectively read, write and process information
• Ability to input/retrieve information to/from computer and files
• Ability to converse with others to give, take and process information in English
• Extensive use of telephone
• Ability to hear alarms and pages
• Ability to converse in English with others to give, take and process information
• Customer Service: Ability to provide excellent service to internal and external customers
• Communication: Ability to effectively listen, process received information, and express ideas both orally and in writing in English.
• Initiative: Ability to initiate actions, take personal responsibility, suggest improvements, and solve problems within scope of job without being asked.
• Policy and Procedure Compliance: Ability to understand and comply with government, regulatory, and company rules.
• Information Management: Ability to record, report, and maintain confidentiality of information and respond to requests for information.
• Productivity: Ability to get assigned work done in an acceptable manner, in the time allotted, with minimal prompting or reminders.

Responsibilities

• Organizes and coordinates the flow of information, records, and reports consistent with hospital and unit policy.
• Greets patients, visitors, and personnel arriving on unit and providing them with information appropriate to individual requests.
• Maintains and facilitates communication, including knowing patient location, distributing correspondence, communicating in emergency situations, maintaining bulletin board, answering phones, and facilitating Multidisciplinary Treatment Planning sessions.
• Ensures medical records have appropriate supplies, initiates, assembles, and maintains patient records, prepares patient records for transfer and discharge, and safeguards patient confidentiality.
• Daily reviews medical records for proper order and participates in audits.
• Scans necessary documents into the electronic health record.
• Participates in Unit Maintenance Activities, interacts with patients as appropriate, meets with Nurse Manager, maintains supply inventory, acts professionally, demonstrates responsibility through attendance and punctuality, and participates in performance evaluations.
• Performs typing, filing, scanning, and other clerical duties as requested by Supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED