BWH Unit Secretary FT

Meadows of Wickenburg Inc•East Killingly, MA

1d•$19 - $25•Onsite

About The Position

Performs unit clerical and supportive tasks which assist Unit Programming, patients, and unit management. Organizes and coordinates the flow of information, records, and reports consistent with hospital and unit policy. Greets patients, visitors, and personnel arriving on unit and providing them with information appropriate to individual requests. Maintains and facilitates communication consisting of: Knowing patient location which includes communicating with Admissions Office as necessary. Distributing written correspondence, lab tests, patient diet information, etc., to appropriate departments. Communicating clearly in emergency and stat situations. Maintaining bulletin board and patient discharge board on unit. Answering phones, recording, and distributing all messages. Facilitating the Multidisciplinary Treatment Planning session by providing Treatment Plan Forms. Ensuring all medical records have appropriate supply of each stationary type: Initiating, assembling, and maintaining patient records. Preparing patient record for transfer. Preparing discharged patient charts and bringing them to Medical Records. Safeguarding and protecting patient confidentiality of Medical Record. Daily review of medical records to ensure the appropriate order of the chart is maintained. Participating in audits of medical records as requested. Scanning all necessary documents in patient electronic health record. Participates in Unit Maintenance Activities as evidenced by: Interacting with patients and as appropriate according to nursing instruction. Meeting routinely with Nurse Manager of unit to address and monitor daily routine for accountability and follow through. Maintaining appropriate inventory of supplies on unit. Acting in a professional manner. Demonstrating responsibility through attendance, punctuality, and proper use of earned time. Participating in own performance evaluation. Typing, filing, scanning, and performing other clerical duties. Any other duties, as requested by Supervisor.

Requirements

High School Education or G.E.D.
Related experience preferred
Strong Interpersonal, organizational, and clerical skills
Ability to use telephones extensively
Ability to relay clear written messages
Ability to use computer keyboard and calculator extensively
Ability to effectively read, write and process information
Ability to input/retrieve information to/from computer and files
Ability to converse with others to give, take and process information in English
Extensive use of telephone
Ability to hear alarms and pages
Ability to converse in English with others to give, take and process information
Customer Service: Ability to provide excellent service to internal and external customers
Communication: Ability to effectively listen, process received information, and express ideas both orally and in writing in English.
Initiative: Ability to initiate actions, take personal responsibility, suggest improvements, and solve problems within scope of job without being asked.
Policy and Procedure Compliance: Ability to understand and comply with government, regulatory, and company rules.
Information Management: Ability to record, report, and maintain confidentiality of information and respond to requests for information.
Productivity: Ability to get assigned work done in an acceptable manner, in the time allotted, with minimal prompting or reminders.

Responsibilities

Organizes and coordinates the flow of information, records, and reports consistent with hospital and unit policy.
Greets patients, visitors, and personnel arriving on unit and providing them with information appropriate to individual requests.
Maintains and facilitates communication, including knowing patient location, distributing correspondence, communicating in emergency situations, maintaining bulletin boards, answering phones, and facilitating Multidisciplinary Treatment Planning sessions.
Ensures all medical records have appropriate supply of each stationary type, initiates, assembles, and maintains patient records, prepares patient records for transfer, and prepares discharged patient charts.
Safeguards and protects patient confidentiality of Medical Records.
Reviews medical records daily to ensure appropriate order.
Participates in audits of medical records as requested.
Scans all necessary documents in patient electronic health record.
Participates in Unit Maintenance Activities, including interacting with patients, meeting with Nurse Manager, and maintaining inventory of supplies.
Acts in a professional manner, demonstrating responsibility through attendance, punctuality, and proper use of earned time.
Participates in own performance evaluation.
Performs typing, filing, scanning, and other clerical duties.
Performs any other duties as requested by Supervisor.