Unit Secretary-Sr

Rochester Regional Health•Rochester, MN

18d•$18 - $20•Onsite

About The Position

As a Senior Unit Secretary in the Cardiac Cath Lab at Rochester General Hospital, you provide unit support through mentoring and training colleagues and maintaining efficient, organized information flow. The role supports patient care, unit operations, administrative work, and documentation.

Requirements

Excellent verbal and written communication and organizational skills.
Demonstrated experience using PCs and office programs, including database management, spreadsheets, word processing, and presentation software.
Two years of related work experience in a healthcare or customer service setting preferred.
In lieu of a degree, an equivalent combination of education and work experience will be considered.

Nice To Haves

Two years of related work experience in a healthcare or customer service setting.

Responsibilities

Train and mentor new team members and promote participation in organizational activities.
Greet visitors, patients, and team members entering the unit and provide escorts to other areas when needed.
Monitor and maintain the nurse call system, respond to patient service calls as needed, and round on patients daily.
Update whiteboards, survey rooms for potential harm, and ensure safety measures are in place.
Perform administrative duties assigned by Unit Nursing Leadership and organize the unit’s day-to-day operations.
Maintain patient flow by verifying the daily census and updating it in Care Connect.
Answer and route telephone calls and provide administrative support to nurses and physicians.
Maintain appropriate inventory and supply levels as determined by the unit.
Create work orders and HELPSTAR tickets and report unit needs to the appropriate department.
Scan patient documentation in a timely manner.
Complete the End of Life process, including documentation and notifications.