About The Position

The Unit Secretary supports patient care operations by transcribing physicians’ orders accurately and promptly; preparing, maintaining, and organizing patient charts and care documents; keeping patient census records and unit databases current; and ensuring the unit has necessary forms and supplies. The role handles calls and messages, pages personnel and physicians, coordinates patient admissions, transfers, and discharges, and provides non-clinical information to patients, visitors, staff, and physicians while protecting patient confidentiality. The secretary also schedules tests and lab work, communicates patient needs to staff, assists with call bells, and handles medication deliveries in accordance with unit procedures. This is a full-time night position with a 7 p.m.–7 a.m. schedule and 36 scheduled weekly hours. The usual work day is listed as 8 hours. The position requires a high school diploma or GED and either one year of secretarial experience or training, or current enrollment in an accredited nursing school or medical professional healthcare program. Medical terminology and transcription skills are required.

Requirements

  • High school diploma or GED.
  • One year of experience or training in a secretarial role, or current enrollment in an accredited nursing school or medical professional healthcare program.
  • English speaking skills.
  • Basic organizational and reception skills.
  • Knowledge of medical terminology.
  • Transcription skills.
  • Customer-focused approach.
  • Physical ability to meet the stated demands, including frequent sitting, standing, walking, carrying, pushing/pulling, bending, reaching, fine motor activities, and keyboard use; occasional climbing and squatting/kneeling/crawling; and lifting up to 35 pounds from floor to waist and waist level and above.
  • Sensory abilities including accurate near and far vision, color discrimination, depth perception, and hearing.

Responsibilities

  • Transcribe physicians’ orders accurately and in a timely manner.
  • Generate and maintain patient-care tools such as Kardex, MAR, nursing flowsheets, and treatment sheets.
  • Create, maintain, and terminate patient charts in accordance with Medical Records guidelines.
  • Obtain and file test results, lab reports, and treatment information in patient charts.
  • Maintain medical-record integrity by checking patient identification, placing forms behind the correct chart tabs, preparing chart documents for transfer or discharge, returning old records, and sending thinned charts to the appropriate unit.
  • Maintain current and accurate patient census and status boards, log books, and computer databases.
  • Copy records and other information as needed.
  • Ensure the unit has necessary forms and supplies; prepare supply orders, track paperwork, and follow up with appropriate parties to expedite delivery.
  • Prepare unit charges as appropriate for unit needs.
  • Answer and place telephone calls promptly and take accurate, complete messages.
  • Page personnel, other departments, and physicians as needed.
  • Facilitate patient movement into and out of the unit and keep the Charge nurse informed about discharges and transfers.
  • Coordinate with patient transport and admission personnel regarding admissions and transfers.
  • Provide non-clinical information to patients, family members, visitors, staff, and physicians.
  • Monitor nursing-station communications to protect patient confidentiality.
  • Schedule diagnostic tests and lab work as prescribed by nursing and medical staff.
  • Assist with answering call bells and promptly communicate specific patient needs to staff.
  • Handle medication deliveries from Pharmacy and place medications in the appropriate medication storage area.
  • Perform other duties as assigned and adapt to changing department demands.

Benefits

  • Medical plan
  • Prescription drug coverage and in-house employee pharmacy
  • Dental plan
  • Vision plan
  • Flexible Spending Account, including healthcare and dependent care FSAs
  • Retirement savings and investment plan
  • Basic group term life and accidental death and dismemberment insurance
  • Supplemental group term life and accidental death and dismemberment insurance
  • Long-term disability benefits
  • Short-term disability benefits
  • Employee Assistance Program
  • Commuter transit and commuter parking
  • Voluntary life insurance for employees, spouses, and children
  • Voluntary legal services
  • Voluntary accident, critical illness, and hospital indemnity insurance
  • Voluntary identity theft insurance
  • Voluntary pet insurance
  • Paid time-off program
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