Unit Secretary

Baptist Health•Alabaster, AL

About The Position

Responsible for routine clerical and secretarial tasks for persons in a nursing unit. The Unit Secretary acts as a receptionist, handles communications and documentation, supports patient requests, and helps maintain an organized and safe unit. The position works under the direction of the charge nurse.

Requirements

  • High school diploma or equivalent.
  • Keyboarding skills.
  • Knowledge of Microsoft Word and Excel.
  • Knowledge of medical terminology or Health Unit Coordinator Certification.
  • Excellent interpersonal skills and ability to work in a team environment.

Responsibilities

  • Act as a receptionist on the unit, greeting and directing visitors, personnel, and others courteously and informatively.
  • Transcribe physicians’ orders promptly, accurately, and completely according to policy and procedure.
  • Communicate consultation requests to physicians or therapists promptly and accurately.
  • Perform data entry and assemble, compile, and break down medical records.
  • Prepare or copy designated medical records or information for transfer to other facilities.
  • Answer phone calls, route callers, assist with pages, take messages, and provide routine information to callers.
  • Answer patient call lights in person or via intercom, fulfill requests, or promptly refer them to the appropriate person.
  • Communicate effectively in all interactions.
  • Work under the direction of the charge nurse.
  • Assist in making appointments for patients.
  • Use office and departmental equipment with working knowledge.
  • Submit work orders for housekeeping, maintenance, biomedical, or other needs.
  • Collaborate interdepartmentally to promote and provide a safe environment.
  • Use compassion to create a therapeutic environment.
  • Transport and deliver items, equipment, and medications throughout the facility, excluding controlled substances and IV chemotherapy drugs.
  • Maintain pre-established par levels of unit office supplies and assist with stocking unit and office supplies.
  • Monitor time and attendance through Kronos or another timekeeping system.
  • Prioritize workload to manage multiple priorities.
  • Ensure compliance with regulatory standards, including Federal, State, local, and The Joint Commission requirements.
  • Maintain regular, punctual attendance consistent with Baptist Health policies, the ADA, FMLA, and other applicable standards.
  • Maintain compliance with Baptist Health policies and procedures.
  • Maintain a clean, safe, and organized unit.
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