Unit Secretary

HCA Healthcare • Miami, FL

1d

About The Position

As a Unit Secretary at HCA Florida Mercy Hospital, you will help provide a welcoming, organized environment where patients and families feel valued and informed. The role uses clear, compassionate communication and attention to detail to support smooth unit operations and patient care. You will greet and guide patients and visitors, maintain accurate patient records and enter physician orders, coordinate communications between callers and care team members, and help keep the environment clean, organized, and well-stocked. You will also take initiative to address challenges and support a respectful, collaborative team culture.

Requirements

• High school diploma or GED.
• Basic Cardiac Life Support certification must be obtained within 30 days of employment start date.

Nice To Haves

• Experience in some capacity, such as unit or secretary experience.

Responsibilities

• Greet and guide patients and visitors professionally, provide updates, and help them feel informed and supported.
• Maintain patient records accurately, enter physician orders, and protect patient information.
• Handle communications between incoming callers and care team members promptly and clearly.
• Keep the environment clean, organized, and well-stocked to promote safety and comfort.
• Take initiative to solve challenges, support daily operations, and foster respect and teamwork.

Benefits

• Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan and flexible spending accounts.
• Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED