Unit Secretary (CUPE), Surgical Assessment Clinic – Full Time Temporary (Until Approx. September 2026) - Markham Stouffville Hospital

Oak Valley Health•Markham, ON

7d•CA$28 - CA$32•Onsite

About The Position

This position is for a Unit Secretary (CUPE) in the Surgical Assessment Clinic at Markham Stouffville Hospital. It is a full-time temporary role expected to last until approximately September 2026. The successful candidate will interact with staff, physicians, patients, and families preparing for surgical procedures, and will be responsible for both clerical and reception duties. Oak Valley Health is committed to providing patient-centred care and fostering an environment of equity, inclusivity, and belonging.

Requirements

Previous medical reception/clerical experience required
Minimum of 1 year experience in a clinic/outpatient setting required
Experience with Meditech, Novari and Community Wide Scheduling required
Experience with scheduling diagnostic testing and lab testing required
Completion of a medical terminology course required
Proficient computer and typing skills
Critical thinking skills with the ability to investigate scheduling, registration and order issues
Strong customer service, interpersonal and email, written and verbal communication skills
Ability to prioritize and manage multiple demands in a fast pace environment
Excellent organizational skills
Demonstrated ability to work effectively within an interprofessional team as well as independently
Demonstrated good attendance and performance records with the ability to maintain these same standards
Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with organization related policies, health and safety legislation and best practices and completing relevant mandatory education as required

Responsibilities

Chart preparation, filing and labeling, fax
Locating additional consult notes and results as needed
Scheduling additional appointments as necessary
Booking tests and procedures
Entering statistics and printing reports
Ordering supplies, faxing, photocopying and typing as required
Receiving patients, visitors and hospital personnel
Answering and directing telephone calls
Liaising with the Patient Care Manager and nurses regarding flow of patients
Providing patients and families with information and assisting them with general inquiries
Assisting in the transport of patients
Conduct patient reminder phone calls