Perdiem Unit Secretary

Mass General Brigham•Boston, MA

5d•$19 - $27•Onsite

About The Position

The Unit Secretary performs clerical support functions for a patient care unit, including environmental control, revenue reconciliation, inventory management, data entry, and troubleshooting. The position may assist with direct nursing care as appropriate to the needs of the clinical area, unit, or department and in accordance with established policies and procedures. Patient care is not required for this position. The role provides administrative support to nonexecutive employees in a patient care department, typically a nursing unit. It manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients, and maintains patient records. This is a per-diem, onsite position with a rotating work shift.

Requirements

High school diploma or equivalent required.
Experience in a clerical support or customer service role is preferred; 0–1 year is listed.
Computer skills, including Microsoft Office.
Strong follow-up and resolution skills.
Ability to prioritize and manage multiple tasks.
Strong patient/customer service skills.
Ability to learn new software systems and technology skills.
Ability to adjust actions in relation to others' actions.

Nice To Haves

Experience in a clerical support or customer service role; 0–1 year preferred.

Responsibilities

Perform clerical support functions for the patient care unit.
Perform environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting.
Assist in the delivery of direct nursing care when appropriate to the needs of the clinical area, unit, or department and according to established policies and procedures.
Provide administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit.
Manage and distribute information within an office and clinical reception.
Answer phones and greet visitors and patients.
Maintain patient records.