Unit Secretary

Mount Sinai Medical Center•Miami Beach, FL

6d•Onsite

About The Position

The Unit Secretary supports the nursing unit by responding to patient requests and telephone calls, performing secretarial and recordkeeping duties, maintaining patient charts and unit supplies, and helping ensure a professional, safe, and functional work environment. The role prepares and maintains patient documentation, enters information and orders into computer systems, relays messages and orders to appropriate personnel, and assists with communication during routine and emergency situations. The position is available part time or full time, with evening work listed.

Requirements

High school diploma or GED equivalent.
1–2 years of experience, preferably in healthcare.

Nice To Haves

Knowledge of medical terminology.

Responsibilities

Respond promptly to patient call lights and requests by notifying appropriate staff and ensuring effective resolution.
Answer telephone calls before the third ring and relay messages to appropriate personnel promptly.
Perform secretarial duties and maintain records, including admission and discharge sheets, transport logs, assignment sheets, and physician call logs.
Enter patient information accurately and promptly into computer systems.
Greet and direct visitors, handle deliveries, and provide information professionally.
Operate equipment according to manufacturer recommendations and hospital policies, and report needed repairs.
Keep the Nurse Manager, Team Leader, and/or Charge Nurse informed about unit issues.
Perform newly assigned duties after training, cooperate with floating, and participate in cross-training.
Submit ideas for improving department operations.
Assist with orientation of new nursing personnel as assigned.
Respond effectively during crises and emergencies, including responding to stat requests and orders, maintaining availability, clearing obstructions from patient access, and monitoring other patients and visitors as needed.
Prepare charts and kardexes for admitted patients, label chart materials, and enter nursing orders into the computer system accurately.
Keep chart materials and tabs organized and add necessary patient-labeled forms.
Transcribe physician orders under Registered Nurse supervision, alerting the charge or primary nurse to stat orders or illegible writing and avoiding abbreviations.
Copy and distribute new orders promptly to the pharmacy and assigned nurse, ensuring patient labels are present.
File printed patient records promptly and complete non-computerized forms and requisitions legibly.
Maintain par levels of forms, materials, and supplies; evaluate supply adequacy, maintain equipment inventory and prescription pad supplies, follow up on back orders, and discard obsolete forms.
Maintain professional conduct at the front desk, including avoiding social conversation and personal phone calls except in emergencies.
Use professional telephone etiquette, including greeting callers, identifying the department and self, offering assistance and hold or callback options, and ending calls courteously.
Maintain a clean, safe, and functional nursing unit by minimizing clutter, maintaining equipment and chart backs, requesting service or repairs, informing the Nurse Manager, and troubleshooting computer problems.
Maintain logs for temperature, humidity, refrigerators, eyewash stations, and fluid and blanket warmers.
Maintain an updated staff directory.
Print case cards and resource maps from the MHS system, including added emergency cases, and print accurate on-call schedules.