Unit Secretary - Full time

Banyan Brand•Lake Worth, FL

20h•Onsite

About The Position

The Unit Secretary will work with the Nursing Management team to ensure the providers and scheduling is completed and implemented. The purpose of the Unit Secretary Supervisor is to assist medical and nursing staff in administrative duties and clerical work. This role involves coordinating appointments, managing schedules, maintaining records, and ensuring compliance with various policies and standards.

Requirements

Associate Degree or CRS Certification or MA Certification or CNA Certification, preferred
One year of secretary experience and/or experience in substance abuse or medical field
Knowledge of Joint Commission Standards
Demonstrates Proficiency in Communication & Written skills
Knowledge of State & Federal Statutes Regarding Patient Confidentiality laws
Knowledge of Drug-Free Workplace Policies
Knowledge of Workplace Violence
Knowledge of Corporate Integrity & Compliance Program
Demonstrates knowledge of Substance Abuse experience

Responsibilities

Work with outside doctor’s offices to schedule appointments for clients as requested
Answer phones courteously and take messages as needed
Organize and maintain the return Meds Pharmacy Spreadsheet
Organize and maintain the provider working schedule
Communicate call offs and work schedules as needed
Acknowledge, report and properly document all accidents, incidents, errors/omissions
Organize and facilitate client appointments with the MD/ARNP as requested
Complete all assigned paperwork in a neat, accurate and timely manner
Complete incident reports according to policy in a timely, accurate manner
Communicate with staff as necessary to promote quality patient care
Assist with scheduling of nursing department and medical staff
Assist with ensuring staff mandatory trainings, competencies and reviews are completed timely
Observe and report safety, maintenance problems
Interact appropriately with patients, showing them respect while maintaining boundaries
Scan all Labs, EKGs, and Medical Records into the computer and upload them into Kipu as needed
Make appropriate daily schedule for Doctors and ARNPs to ensure that the patient’s History, Physical, and Psychiatric Evaluation are completed
Ensure critical lab results or Dr/ARNP orders are transferred to nurses on duty in a timely manner
Keep supplies stocked and audit inventory as needed
Exercise sound professional judgment and seek assistance as necessary to effectively manage patient behavior
Work in collaboration with Director of Nursing to complete all assigned tasks
Coordinate with Medical Director as needed to review schedule for the day and to review case management paperwork as needed
Ensure and assist DON with quality control and Performance Improvement QA reports as needed
Compile and keep accurate information for the Infection Control Monthly Report
Perform other duties as assigned by Supervisor