Unit Secretary - Progressive Care Unit (PCU) - Perrysburg Medical Center

Mercy Health • Perrysburg, OH

19h • Onsite

About The Position

Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary helps promote an organized and positive unit culture. The role includes handling internal and external calls, scheduling discharge follow-up appointments, and assisting with recording traumas and codes within the facility.

Requirements

• High school degree or GED.
• Problem-solving skills and basic computer skills.
• Typing speed of 25 words per minute.
• Excellent communication and interpersonal skills.
• Engage with staff and patients in a professional manner.
• Ability to be proactive in a rapidly changing environment.

Nice To Haves

• Prior healthcare clerical work.
• Training in EPIC Electronic Health Record (EHR).

Responsibilities

• Troubleshoot and resolve callers’ problems and specific requests in a timely manner.
• Provide excellent, customer-focused service by prioritizing and navigating internal and external calls promptly and respectfully.
• Schedule discharge follow-up appointments.
• Assist in recording traumas and codes within the facility.
• Perform other administrative or clerical duties and projects as assigned.
• Perform other duties as assigned.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED