Unit Secretary

Community Health Systems Professional Services Corporation•Enterprise, AL

About The Position

The Unit Secretary contributes to high-quality, patient-centered care by performing a variety of clerical tasks. The role functions as the unit’s receptionist and assists the patient care team while maintaining a clean, organized, and safe environment.

Requirements

  • 0–2 years of receptionist or secretarial training required.
  • Basic knowledge of medical terminology.
  • Ability to learn new technologies for data entry, calendar management, and report creation.
  • Proficiency in Microsoft Office Suite and other office-related software.
  • Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations.
  • Strong attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • Ability to build strong relationships with the facility’s core customer base, including nurses, physicians, and core team members, as well as facility leadership.
  • BCLS (Basic Life Support) certification obtained within 30 days of hire is required.

Nice To Haves

  • Completion of a Unit Secretary course or Medical Terminology course preferred.

Responsibilities

  • Accurately enter orders into the computer system, ensuring minimal shortages.
  • Answer phones, manage patient records, schedule appointments, and ensure accurate documentation in the electronic medical records (EMR) system.
  • Maintain patient charts and ensure labs, consults, and reports are retrieved and distributed promptly.
  • Follow consult procedures accurately, ensure physicians are notified and patient names are listed correctly, and assist physicians with labs and patient lists.
  • Prioritize tasks effectively and handle STAT orders and urgent needs immediately, such as STAT x-rays and repairs.
  • Greet and assist patients, coordinate admissions, discharges, and transfers, and facilitate patient requests.
  • Perform other duties as assigned.
  • Maintain regular and reliable attendance.
  • Comply with all policies and standards.
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