Unit Secretary, 2nd FL Med/Surg

Athol Hospital•Athol, MA

4d•$19 - $29•Onsite

About The Position

Heywood Healthcare values its employees and offers competitive wages, great benefits, and generous earned time off. This Unit Secretary position is for the 2nd FL Med/Surg unit and involves evening shifts. The role requires a friendly, courteous, and respectful demeanor, with a focus on assisting others, maintaining privacy and confidentiality, and ensuring a clean and safe hospital environment. The Unit Secretary is responsible for responding appropriately in emergencies, maintaining a safe and healthy environment, ensuring compliance with regulations, and adhering to hospital policies. This role provides essential clerical support to clinical staff, including managing patient records, coordinating services, and facilitating communication between departments.

Requirements

High School diploma or the equivalent required
Experience in Healthcare setting preferred
Experience with medical terminology preferred
Computer skills preferred

Responsibilities

Conducts interactions with everyone in a friendly, courteous and respectful manner.
Goes out of his/her way to offer assistance to others. If he/she cannot offer assistance, then finds someone who can.
Advocates to ensure privacy and confidentiality while helping others to maintain awareness.
Maintains a clean and safe hospital.
Responds appropriately and immediately in emergency situations.
Maintains a safe and healthy environment for patients, visitors, and/or staff to provide the highest level of physical comfort, and minimize risk and injury.
Ensures compliance with regulations to maintain accreditation and licensure.
Complies with the Hospital Attendance and Tardiness Policy.
Completed all Hospital and Department Specific Mandatory requirements in the prior calendar year.
Reports Incidents in a timely and effective manner.
All employees with direct patient contact are responsible for actively engaging in the practice of, monitoring and enforcing compliance to hand hygiene.
Provides clerical support to clinical staff (e.g. maintains unit files, organizes patient care record, prepares admission and pre-op charts, etc).
Under direction of nurse, makes all appropriate arrangements for outside services, transfers, and ambulance services in a timely manner.
Appropriately prioritizes tasks adjusting to changing workload as necessary (e.g. seeks assistance as needed from appropriate resources, recognizes emergency situations, etc.).
Maintains clean and safe work environment (identifies and/or removes safety hazards).
Performs thorough, timely, and accurate transcription of physicians’ orders (including entering into Meditech OE module where utilized).
Performs support functions to manager/director such as payroll, copying, typing, etc.
Participates in the learning for colleagues and self (e.g. assist with orientation of new staff in-services, educational programs, etc.).
Coordinates patient testing by calling ancillary departments upon request.
Creates, copies and distributes mail and materials necessary for projects and daily activities.
Facilitates communication between the nursing unit and other departments so that everyone involved has current and accurate information as to patient's care.
Facilitates transfers and admissions through retrieving and copying medical records and sending and receiving faxes so that, documents arrive before or at the same time as patients.
Assists with facilitating room turnover to reduce the wait time of admissions.