Unit Secretary | 2 South| Observation | Full Time
About The Position
The Unit Secretary supports the 2 South Observation Unit at Meritus Health, helping coordinate a high-acuity clinical team and maintain efficient, compassionate care. The unit provides care to patients in stable condition who require observation or treatment that can be completed within 23 hours. After appropriate tests and treatments, patients may be discharged safely or transferred to another hospital unit for admission. This role organizes unit activities, supports clinical workflows and patient safety and throughput initiatives, and maintains accurate medical records from admission through discharge. The Unit Secretary enters and verifies physician orders in the inpatient electronic health record and manages communications, documentation, and procedural coordination. The position involves frequent interaction with physicians, patients, visitors, and staff, often exceeding 100 unique interactions daily, in a fast-paced, high-volume setting. The schedule is full-time, 72 hours biweekly, 6:30 a.m.–7:00 p.m., with rotating weekends. Meritus Health describes its work environment as collaborative and caring, and emphasizes compassion, excellence, integrity, and collaboration.
Requirements
- High school diploma or equivalent.
- Completion of an accredited business or medical assistant course, or equivalent experience.
- Exceptional interpersonal skills to work effectively with individuals from diverse backgrounds.
- Strong organizational skills to prioritize and manage multiple events and requests simultaneously.
- Ability to remain focused and responsive in a dynamic, high-volume environment.
- Professional communication and customer service skills.
- Comfort interacting with physicians, patients, department heads, visitors, and other individuals.
- Commitment to accuracy, timeliness, and patient-centered service.
Nice To Haves
- Familiarity with medical terminology, clerical-level typing, and Windows-based applications.
Responsibilities
- Coordinate, organize, and prioritize unit activities to support patient safety and throughput.
- Handle multiple simultaneous tasks and requests in a high-stress clinical setting.
- Support the healthcare team by managing communications, documentation, and procedural coordination.
- Maintain the integrity and accuracy of the medical record from admission through discharge.
- Accurately enter and verify physician orders in the inpatient electronic health record system.
- Interact professionally with physicians, patients, visitors, and staff, often exceeding 100 unique interactions daily.
- Uphold Meritus Health’s values of compassion, excellence, integrity, and collaboration.
Benefits
- Health insurance, with coverage beginning on the first of the month following the hire date.
- Dental insurance, with coverage beginning on the first of the month following the hire date.
- Vision insurance, with coverage beginning on the first of the month following the hire date.
- Company-paid life insurance.
- Short- and long-term disability coverage.
- Paid time off (PTO).
- 401(k) retirement plan with company match.
- Education assistance and tuition reimbursement.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
- Shift differential pay may be available for evening, night, or weekend shifts.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
