Unit Secretary

Merrimack Health•Lawrence, MA

About The Position

Responsible for performing administrative, computer, and supply management tasks to support efficient unit operations. Serves as a key point of contact for written and verbal communication among unit staff, physicians, ancillary services, patients, visitors, and families, helping ensure information is communicated accurately and promptly. The role supports patient chart preparation and organization, coordination of procedures and diagnostic tests, physician consultations, patient transport arrangements, room cleaning assignments, specimen delivery, and supply procurement. The Unit Secretary helps maintain a clean, organized, and secure nursing-unit environment and works collaboratively with the healthcare team to promote quality patient care. Other duties may be assigned. The listed duties describe the principal functions of the job and are not an exhaustive account of all possible work assignments.

Requirements

  • High school graduate or equivalent.
  • BLS certification required.

Nice To Haves

  • Two years of previous experience as a unit technician or in related duties.
  • Knowledge of health care terminology.
  • Strong computer skills and ability to learn multiple health care-related computer systems.

Responsibilities

  • Answer unit telephone calls promptly and courteously, and relay messages accurately and promptly to the appropriate individuals.
  • Coordinate procedure and diagnostic test schedules; obtain and file results in patient charts according to established protocols.
  • Facilitate physician consultations as required.
  • Prepare patient charts for admission and organize charts for discharge, ensuring documentation complies with Health Information System standards.
  • Assist with patient transport arrangements and assign rooms for cleaning as needed.
  • Deliver specimens to the laboratory in a timely and secure manner.
  • Procure necessary supplies from internal departments such as Materials Management.
  • Maintain a clean, organized, and secure environment to support efficient and safe nursing-unit operations.
  • Collaborate as an active and engaged member of the healthcare team to promote quality patient care.
  • Perform other duties as assigned.
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