Unit Secretary (Admin, Front Desk) - Inpatient Dual Diagnosis

Hartford Healthcare•Manchester, CT

2d•Onsite

About The Position

Serves as a vital frontline team member, partnering with the Charge Nurse to help lead unit operations, maintain order in a fast-paced environment, and support exceptional patient care. Performs clerical and administrative duties, manages medical records and physician orders, and helps ensure patient safety, regulatory compliance, and a structured therapeutic milieu. Demonstrates the Core Values of Teamwork, Respect, and Communication while contributing to positive patient outcomes.

Requirements

A High School Diploma or GED equivalent is required
Some knowledge of medical terminology
Must be trained in de-escalation techniques
Basic computer skills are desirable
Must be able to read and communicate effectively in English
Must be capable of taking swift and efficient action, including patient restraint when responding to patient needs

Responsibilities

Partnering with the Charge Nurse to help lead unit operations
Maintain order in a fast-paced environment
Support exceptional patient care
Performs clerical and administrative duties
Manages medical records and physician orders
Helps ensure patient safety, regulatory compliance, and a structured therapeutic milieu
Demonstrates the Core Values of Teamwork, Respect, and Communication while contributing to positive patient outcomes