Unit Secretary - Emergency Department - Bayfront Hospital

Bayfront Health•Saint Petersburg, FL

About The Position

Responsible for routine clerical and secretarial tasks for persons in a nursing unit. The Unit Secretary works under the direction of the charge nurse and supports unit operations by assisting patients, visitors, personnel, and clinical staff. The role helps maintain a safe, organized environment and complies with applicable regulatory requirements and Orlando Health policies and procedures.

Requirements

High school diploma or equivalent.
Keyboarding skills.
Knowledge of Microsoft Word and Excel.
Knowledge of medical terminology, or Health Unit Coordinator Certification.
No experience required.

Responsibilities

Acts as a receptionist on the unit, greeting and directing visitors, personnel, and others courteously and informatively.
Transcribes physicians’ orders promptly, accurately, and completely according to policy and procedure.
Communicates consultation requests to physicians or therapists promptly and accurately.
Performs data entry and assembles, compiles, and breaks down medical records.
Prepares or copies designated medical record information for transfer to other facilities.
Answers and routes phone calls, assists with pages, takes messages, and provides routine information to callers.
Answers patient call lights in person or via intercom, fulfills requests, or promptly refers them to the appropriate person.
Communicates effectively in all interactions.
Works under the direction of the charge nurse.
Assists in making appointments for patients.
Uses office and departmental equipment.
Submits work orders for necessary housekeeping, maintenance, biomedical, or other work.
Collaborates interdepartmentally to promote and provide a safe environment.
Uses compassion to create a therapeutic environment.
Transports and delivers items, equipment, and medications throughout the facility, excluding controlled substances and IV chemotherapy drugs.
May have limited access to areas storing medications.
Maintains pre-established par levels of unit office supplies and assists with stocking unit and office supplies.
Monitors time and attendance through Kronos or another timekeeping system.
Prioritizes workload to manage multiple priorities.
Ensures compliance with Federal, State, local, and The Joint Commission regulatory standards.
Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other applicable standards.
Maintains compliance with Orlando Health policies and procedures.
Maintains a clean, safe, and organized unit.
Works effectively in a team environment and demonstrates excellent interpersonal skills.