Unit Secretary - Full Time - Days

Community Health Systems•Crestview, FL

About The Position

The Unit Secretary contributes to high-quality, patient-centered care by performing clerical tasks, serving as the unit receptionist, and assisting the patient care team while maintaining a clean, organized, and safe environment. The role includes entering orders, handling calls and patient records, coordinating appointments and patient movements, and ensuring accurate electronic medical record documentation. The Unit Secretary also supports physicians and responds promptly to urgent tasks. The position requires 0–2 years of receptionist or secretarial training. Completion of a Unit Secretary or Medical Terminology course is preferred. Basic Life Support (BCLS) certification is required within 30 days of hire. The role is full-time, day shift.

Requirements

0–2 years of receptionist or secretarial training.
Basic knowledge of medical terminology.
Ability to learn new technologies for data entry, calendar management, and report creation.
Proficiency in Microsoft Office Suite and other office-related software.
Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations.
Strong attention to detail and accuracy.
Excellent written and verbal communication skills.
Ability to build strong relationships with nurses, physicians, core team members, and facility leadership.
BCLS (Basic Life Support) certification obtained within 30 days of hire.

Nice To Haves

Completion of a Unit Secretary course or Medical Terminology course.

Responsibilities

Enter orders accurately into the computer system, ensuring minimal shortages.
Answer phones, manage patient records, schedule appointments, and ensure accurate documentation in the electronic medical records (EMR) system.
Maintain patient charts and ensure labs, consults, and reports are retrieved and distributed promptly.
Follow consult procedures accurately, ensure physicians are notified, and list patient names correctly.
Assist physicians with labs and patient lists.
Prioritize tasks effectively and handle STAT orders and urgent needs immediately, such as STAT x-rays and repairs.
Greet and assist patients, coordinate admissions, discharges, and transfers, and facilitate patient requests.
Perform other duties as assigned.
Maintain regular and reliable attendance.
Comply with all policies and standards.