Unit Secretary / Supply Clerk

DCH Health System•Northport, AL

About The Position

Under the supervision of the RN, the Unit Secretary / Supply Clerk assists in planning, organizing, implementing, and evaluating activities occurring at the nursing station. The role performs clerical and receptionist duties and maintains the physical environment of the area. The position coordinates nursing unit functions, supports patient and nursing activities, maintains patient medical records, and demonstrates working knowledge of order entry and physician-order transcription. It also helps keep the nursing unit organized, supplied, and clean, handles telephone and intercom communications, and supports performance improvement activities. The role may include observing cardiac monitors and notifying staff of alarms, rhythm changes, or patients being off monitor. The employee is expected to comply with DCH standards, policies, procedures, and behavioral expectations; support patient, visitor, and employee safety; complete required competencies; maintain unit statistics and logs; and perform other assigned duties.

Requirements

Computer and/or computer software knowledge or experience.
Approved previous experience in clerical functions or completion of in-service education classes.
High school education or equivalent.
Ability to read, write legibly, speak, and comprehend English.

Responsibilities

Coordinate nursing unit functions to support the smooth operation of nursing and patient activities.
Accurately assemble, maintain, and disassemble patient medical records.
Demonstrate working knowledge of the order entry process and transcription of physician orders.
Maintain a well-organized, well-supplied, and clean nursing unit.
Answer telephone and intercom calls, take messages, and communicate them to the appropriate person using proper telephone etiquette.
Assist with performance improvement activities, including serving on teams as warranted, assisting with measures, and supporting or implementing changes.
Maintain statistics and logs as required by the unit Manager or Director.
Complete initial and annual competency requirements for the job class.
May observe cardiac monitors and notify staff of alarms, changes in cardiac rhythm, or patients being off monitor.
Maintain performance, patient satisfaction, employee satisfaction, and financial standards outlined in the performance evaluation.
Perform compliance requirements outlined in the Employee Handbook and adhere to DCH Health System policies and procedures.
Adhere to DCH Behavioral Standards and foster positive relationships with patients, families, coworkers, colleagues, and self.
Perform essential job functions in a manner that ensures the safety of patients, visitors, and employees.
Identify and reduce unsafe practices and take appropriate action to reduce risks and hazards.
Use electronic mail, time and attendance software, learning management software, and the intranet.
Perform other duties as assigned.