About The Position

The Unit Secretary / Patient Care Tech is a hybrid position that primarily performs unit secretary duties and, as needed, basic nursing assistant duties and other tasks related to the assigned nursing unit. Duties are performed with appropriate training and clinical competency validation, within scope of practice, and under close or general supervision of licensed personnel. The role supports patient care and the operation of the nursing unit while maintaining a safe, clean, therapeutic, and caring environment.

Requirements

  • No experience is required.
  • A nursing assistant, patient care tech, medical assistant, EMT, paramedic, surgical tech, phlebotomy, military medical corpsman, or nursing fundamentals course is preferred.
  • Licensure, certification, or registration in the field of training is preferred.

Nice To Haves

  • Previous experience as a nursing assistant, PCT, MA, EMT, paramedic, surgical tech, phlebotomist, medical corpsman, or nursing student.
  • Completion of a nursing assistant, patient care tech, medical assistant, EMT, paramedic, surgical tech, phlebotomy, military medical corpsman, or nursing fundamentals course.
  • Licensure, certification, or registration in the field of training.

Responsibilities

  • Perform reception and other duties at the nurse’s station, respond to patient calls, and assist patients, families, visitors, and staff professionally.
  • Provide administrative and clerical support, including data entry, meeting minutes, bulletin board maintenance, and organizing downtime forms.
  • Manage ordering, stocking, and inventory of equipment and supplies in collaboration with the nurse manager, including monitoring PAR levels and organizing supply rooms.
  • Coordinate maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards.
  • Monitor designated patient safety systems and promptly notify the appropriate RN of alerts.
  • Provide direct patient care within scope of practice as directed by providers and licensed staff and in accordance with applicable policies and protocols.
  • Assist patients with activities of daily living, including eating, dressing, toileting, bathing, and transferring.
  • Support patient admissions by preparing rooms and orienting patients and families to the unit.
  • Assist patients with walking, turning, positioning, ambulation, and use of compression devices.
  • Collect and document vital signs, oxygen saturation, temperature, cardiac monitoring, non-invasive blood pressure readings, specimens, and fluid intake and output.
  • Perform point-of-care testing as trained and delegated by an RN, and report laboratory values to the RN.
  • Perform delegated patient care tasks, which may include soaks, simple dressings, perineal care, basic ostomy care, nasal cannula care, phlebotomy, EKGs, and incentive spirometry.
  • Perform insertion and removal of straight catheters and removal of Foley catheters when appropriately trained and competency validated for the assigned unit.
  • Assist with fall-prevention interventions and patient restraints as delegated.
  • Transport patients to diagnostic studies and floor assignments.
  • Provide and document comfort measures and non-pharmacological pain management.
  • Document observations, clinical data, and procedures in the medical record and inform the RN of activities, observations, and changes in patient status.
  • Maintain appropriate use of medical equipment and supplies and return equipment to other units as needed.
  • Clean and stock carts, rooms, hallways, and kitchens, and change linens as needed.
  • Keep the supervisor informed about unit activities, needs, and patient-care-related problems.
  • Follow department, unit, and hospital policies and standards, including quality, safety, environmental, and infection-control requirements.
  • Protect patient rights and maintain the confidentiality of patient information.
  • Help ensure smooth operation of the nursing unit or facility and participate in process-improvement initiatives.
  • Serve as a role model and participate in educating and mentoring care-team members.
  • Use supplies safely and efficiently, attend department and organization meetings, and complete annual compliance training.
  • Maintain a clean, safe, therapeutic, and caring environment for patients, families, and staff.
  • Take responsibility for professional development and continuing education.
  • Perform patient observer duties as assigned and other duties as assigned.
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