Unit Secretary-Inpatient-Alternate Care Unit

Loma Linda University Health • Loma Linda, CA

1d

About The Position

The Unit Secretary-Inpatient works under the direct supervision of a registered nurse and performs secretarial and receptionist duties to support the smooth operation of an assigned unit or department providing patient-centered care. The role greets and screens the public, responds appropriately to potentially dangerous situations involving visitors, patients, and families, and helps facilitate patient flow and coordinate diagnostic testing ordered by a physician or nurse practitioner. The Unit Secretary maintains supplies, equipment, and forms and uses interpersonal skills to promote customer service, safety, and professionalism. The role contributes to a caring and cooperative work environment among a culturally diverse workforce and patient and visitor population, and performs other duties as needed.

The position is scheduled every Saturday and Sunday from 1:00 p.m. to 9:30 p.m.

Requirements

• High school diploma or General Education Development (GED).
• Basic knowledge of medical terminology, HIPAA, and patient rights.
• Ability to read, write legibly, and speak English; ability to relate and communicate positively, effectively, and professionally with others.
• Ability to use a computer, printer, and software programs necessary for the position.
• Ability to operate and troubleshoot equipment required for the position.
• Ability to perform unit secretarial and clerical activities as needed.
• Ability to be assertive and consistent in following policies; remain calm and courteous under pressure; and accept and follow directions.
• Ability to perform basic math functions, manage multiple assignments, and organize and prioritize workload.
• Ability to collaborate with the nurse in charge to solve problems, recall information accurately, pay close attention to detail, and function within scope of practice.
• Ability to distinguish colors, hear sufficiently for general conversation in person and on the telephone, identify workplace sounds, and see adequately to read computer screens, medical records, and necessary written documents.
• Basic Life Support (BLS) certification through the American Heart Association, as required in the Department Plan for Providing Care; certification may be obtained during orientation.

Nice To Haves

• Minimum one year of unit secretary experience preferred.
• Completion of one year of college or at least one year of experience in the medical field preferred.
• Spanish language skills preferred.

Responsibilities

• Perform secretarial and receptionist duties that support operation of the assigned unit or department.
• Greet and screen the public upon arrival to the unit or department.
• Recognize potentially dangerous situations involving visitors, patients, and families and take appropriate action.
• Assist with facilitating optimal patient flow.
• Coordinate diagnostic testing as ordered by a physician or nurse practitioner.
• Maintain supplies, equipment, and forms.
• Use interpersonal skills to promote customer service, safety, and professionalism.
• Contribute to a work environment of caring and cooperation among a culturally diverse workforce and patient and visitor population.
• Perform other duties as needed.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED