Unit Secretary-Inpatient-Alternate Care Unit

Loma Linda • Loma Linda, CA

2d • $25 - $26

About The Position

The Unit Secretary-Inpatient works under the direct supervision of a registered nurse and performs secretarial and receptionist duties that contribute to the smooth operation of an assigned unit or department providing patient-centered care. The role greets and screens the public, recognizes potentially dangerous situations involving visitors, patients, and families, and takes appropriate action. It also supports patient flow, coordinates diagnostic testing as ordered by a physician or nurse practitioner, and maintains supplies, equipment, and forms. The Unit Secretary uses interpersonal skills to promote customer service, safety, and professionalism, and contributes to a caring and cooperative environment among a culturally diverse workforce and patient and visitor population. Other duties may be assigned as needed.

The position is Monday through Friday, 1:00 p.m. to 9:30 p.m. A high school diploma or GED is required. Basic Life Support certification through the American Heart Association is required as specified in the Department Plan for Providing Care and may be obtained during orientation. Candidates must understand and embrace Loma Linda’s mission, purpose, and identity.

Requirements

• High school diploma or GED.
• Basic knowledge of medical terminology, HIPAA, and patient rights.
• Ability to read, write legibly, and speak English.
• Ability to communicate positively, effectively, and professionally with others.
• Ability to use the computer, printer, and software programs needed for the position.
• Ability to operate and troubleshoot equipment required for the position.
• Ability to perform unit secretarial and clerical activities as needed.
• Ability to follow policies assertively and consistently, accept and follow directions, and work calmly and courteously under pressure.
• Ability to perform basic math functions; manage multiple assignments; organize and prioritize workload; collaborate with the nurse in charge to solve problems; recall information accurately; and pay close attention to detail.
• Ability to function within scope of practice.
• Ability to distinguish colors, hear sufficiently for general conversation in person and on the telephone, identify workplace sounds, and see adequately to read computer screens, medical records, and necessary written documents.
• Must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.

Nice To Haves

• Minimum one year of unit secretary experience preferred.
• Completion of one year of college or at least one year of experience in the medical field preferred.
• Spanish language skills preferred.

Responsibilities

• Perform secretarial and receptionist duties that support the smooth operation of the assigned unit or department.
• Greet and screen the public upon arrival to the unit or department.
• Recognize potentially dangerous situations involving visitors, patients, and families and take appropriate action.
• Assist with facilitating optimal patient flow.
• Coordinate diagnostic testing as ordered by a physician or nurse practitioner.
• Maintain supplies, equipment, and forms.
• Use interpersonal skills to support customer service, safety, and professionalism.
• Contribute to a caring and cooperative work environment among a culturally diverse workforce and patient and visitor population.
• Perform other duties as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED