Unit Secretary ICU

Ascension•Nashville, TN

3h•Onsite

About The Position

This role is for a Unit Secretary in the Intensive Care Unit (ICU) at Saint Thomas Midtown in Nashville, TN. The position is full-time and operates on a day schedule. The Unit Secretary will be responsible for greeting patients and visitors, answering general inquiries, and scheduling appointments. They will also handle telephone calls, perform general clerical duties, create reports and documents, and communicate with patients, families, physicians, and other healthcare team members. Additionally, the role involves performing unit safety checks, assisting with patient needs, and potentially managing timekeeping, staff schedules, stocking supplies, and maintaining the cleanliness of the unit and patient rooms.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

Greet patients and visitors, answer general inquiries, and schedule patients for appointments.
Answer, screen, and route telephone calls.
Perform general clerical duties including filing, email correspondence, and mail distribution.
Create various reports and documents.
Communicate with patients, families, physicians and other health-care team members about patient care.
Perform unit safety checks.
Assist with meeting patient needs and escalate as appropriate.
May enter and maintain timekeeping changes and staff schedules.
May assist with stocking supplies and keeping unit and patient rooms clean and orderly.