Unit Secretary/CNA, Med/Surg, Full Time, Days

Prisma Health • Maryville, TN

3d

About The Position

This multi-functional position requires cross-training to perform Unit Secretary duties and at least one clinical support role, such as Patient Care Technician, Nursing Specialty Technician, or Certified Nursing Assistant. Under the direction of a Registered Nurse, the incumbent provides customer service and clerical and administrative support, monitors and stocks supplies, and helps maintain a safe environment for patients, visitors, and staff. Clinical support duties are performed under the direct supervision of a Registered Nurse and may include collecting patient-status data, performing basic nursing procedures, monitoring and documenting patient responses, assisting with treatments and procedures, and helping maintain patient-care equipment. Clinical support work accounts for at least 20% of the position, though the percentage may vary by unit.

The role is based in the Medical/Surgical Nursing department at Blount Memorial Hospital. It is a non-management position reporting to a supervisor, manager, director, or executive, and works the day shift.

Requirements

• Completion of a nursing assistant class; current Tennessee CNA certification may be accepted in lieu of this education requirement as proof of completed state-required training at hire.
• CNA certification.
• No experience required.
• Must be cross-trained for Unit Secretary duties and at least one clinical support role.
• Clinical support work must account for at least 20% of the position.

Responsibilities

• Provide courteous, professional, and efficient service to patients, families, and staff; respond to calls, answer phones and intercoms, and direct visitors.
• Participate in patient-care rounding with unit staff, including daily introductions to patients and families using AIDET.
• Order, stock, and monitor equipment and supplies in collaboration with the nurse manager; maintain supply inventories, PAR levels, and organized supply rooms.
• Perform reception and clerical duties at the nurse’s station, including responding to patient calls and providing administrative support such as data entry, meeting minutes, bulletin-board maintenance, and organizing downtime forms.
• Help maintain a safe, clean, and functional environment in accordance with regulatory standards, including cleaning equipment.
• Perform duties in one clinical support role on the nursing unit, such as Patient Care Technician, Nursing Specialty Technician, or Certified Nursing Assistant.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed