Unit Operations Specialist III

Cuyahoga Community College•Cleveland, OH
•Onsite

About The Position

The Unit Operations Specialist III provides functional supervision, coordinates support personnel activities, and performs complex and diversified tasks related to unit operations for Athletics, Wellness & Recreation at the Metropolitan Campus. The role supports departmental budgeting, travel processes, purchasing, office operations, staff training, and responses to inquiries and operational concerns. It functionally supervises and schedules student assistants and reports to the Executive Director of Athletics. The position is full-time, support staff, and part of the 1199/SEIU bargaining unit. The work schedule is Monday through Friday, 8:30 a.m. to 5:30 p.m. Work is performed in an office setting with a moderate noise level. The successful applicant must reside in Ohio and be within commuting distance of the work location to respond to onsite work demands. Employment is contingent on satisfactory completion of a background check and drug screen.

Requirements

  • High school diploma or GED.
  • Four years of experience servicing students in an academic setting.
  • Two years of functional supervisory experience.
  • Administrative support experience.
  • Knowledge of preparing and monitoring a departmental budget.
  • Strong customer service skills.
  • Keyboarding, basic grammar, and basic math skills.
  • Intermediate-level word processing skills using MS Word and spreadsheet skills using MS Excel.
  • Excellent written and verbal communication skills.
  • Sensitivity to appropriately respond to the needs of the community.
  • Must reside in Ohio and be within commuting distance of the work location to respond to onsite work demands upon the employment start date and throughout employment.

Nice To Haves

  • Associate degree.
  • Advanced-level word processing skills using MS Word.
  • Advanced-level spreadsheet skills using MS Excel.
  • Advanced-level presentation software skills.
  • Experience with the Banner Student Information System.
  • Previous experience assisting in monitoring and preparing a departmental budget.

Responsibilities

  • Determine work procedures, prepare work schedules, and expedite workflow.
  • Maintain budget spending, account activity, budget files, and record books; provide budget support to campus departments and develop improved budget procedures.
  • Monitor and track the travel database, notes, and documentation relating to the travel process.
  • Enter purchase requisitions and BCR forms into the Banner system.
  • Provide clerical and general office support, including assisting with presentation materials, written documents, and forms.
  • Train staff and faculty on unit operations.
  • Respond to operational inquiries and information concerns from staff, faculty, and the general public.
  • Resolve enrollment and refund problems and help address staff and faculty concerns involving Banner, budgets, travel, office equipment, and computer hardware or software.
  • Organize, prioritize, and delegate duties to unit staff and proof work for compliance with policies and procedures.
  • Functionally supervise and schedule student assistants in the assigned unit.
  • Perform other related duties within the job grade and job classification as assigned.
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