Office Specialist III, HIM Operations

Hennepin Healthcare • Minneapolis, MN

1d • Onsite

About The Position

Under general supervision, the Office Specialist III performs senior-level office support requiring significant technical skill in preparing specialized office documents, using computerized information systems, processing forms, and providing public service. The position is in HIM Operations and is in-person, with a 1.00 FTE schedule of 80 hours per pay period. The shift is 2:30 PM to 11:00 PM, with an 8-hour shift length, evenings, and every third weekend. The employee is required to work one major and one minor holiday, plus rotating MLK Day every three years.

Requirements

• Two years of office clerical experience, or two years of approved education, or an approved equivalent combination of education and experience.
• Demonstrated proficiency in Microsoft Office: Word, Excel, PowerPoint, and Outlook.
• Demonstrated strong customer service skills.
• Self-motivated, with strong initiative to learn.
• Excellent organizational skills and ability to prioritize.

Nice To Haves

• Knowledge of medical terminology may be required for some positions.

Responsibilities

• Prepares, files, retrieves, and maintains records and documents in departmental filing systems; develops forms or assists with revisions; maintains supplies, office equipment, and inventory.
• Collects, evaluates, screens, relays, and responds to information requests; explains service requirements, policies, and procedures to the public and staff.
• Processes and verifies complex information and calculations on forms, documents, and requisitions.
• Inputs, retrieves, and modifies data in computerized systems such as PeopleSoft; assists users with system and program problems; generates reports using computer software.
• Records and updates information, including complex financial data, on forms, logs, journals, and ledgers.
• Writes, prepares, and proofreads correspondence, specialized reports, lists, tables, meeting minutes, and other departmental documents.
• Performs special project activities.
• Assigns and directs coworkers’ daily activities; reviews the quality and quantity of their work; resolves scheduling and work-priority issues; monitors work progress.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed