Unit Manager

Compass Connections•Harlingen, TX

1d•Onsite

About The Position

It's a great feeling to work for a company that does so much good for others around the world! This role involves meeting federal and state regulatory guidelines, monitoring staffing, developing relationships with personnel on other shifts, and planning, organizing, and supervising activities for children. The Unit Manager will also provide therapeutic crisis intervention, identify maintenance needs, participate in meetings, maintain child records, schedule transportation, and monitor daily operations. This position requires implementing safety protocols, maintaining confidentiality, and adhering to professional and ethical standards. Other responsibilities include supervising direct care staff, scheduling appointments for children, adhering to medical/clinical staff instructions, monitoring behavior on off-campus activities, documenting incidents and progress, escorting children, traversing the physical plant, and meeting deadlines.

Requirements

Fluency in English and Spanish is required.
High school diploma, or equivalent
One (1) year of related experience and/or training
Pass a pre-employment drug screen and random drug screens throughout employment.
Provide proof of work eligibility status upon request.
Pass a pre-employment and biennial criminal background checks.
Demonstrate the ability to: Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
Demonstrate the ability to: Work collaboratively with other staff members, service providers and professionals.
Demonstrate the ability to: Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
Demonstrate the ability to: Work in a fast-paced environment and maintain emotional control and professional composure at all times.
Demonstrate the ability to: Maintain computer literacy required to meet the responsibilities of the position.
Demonstrate the ability to: Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
Demonstrate a working knowledge of all Compass Connections policies and procedures.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

2-year Associate degree from accredited program/institution, or two or more years of college-level course work
First aid, CPR, Emergency behavior intervention certifications
Two (2) plus years of related experience and/or training

Responsibilities

Meet all federal and state regulatory guidelines and standards that are applicable to this position.
Monitor staffing assignments to ensure the staff to child ratio is maintained at all times.
Develop and maintain effective working relationships with personnel on other shifts to promote continuity of care.
Model behaviors and social skills that are consistent with organization and program policies.
Plan, organize and supervise activities for children in accordance with daily activity schedule.
Take actions to promote positive interaction between children and encourage children to take responsibility in the daily routine of the program.
Provide proper therapeutic crisis intervention when appropriate.
Identify and report to zone supervisor all maintenance work/repair needs.
Participate in scheduled meetings, team decisions and operations.
Update and maintain records regarding each child’s clothing and personal items.
Be responsible for scheduling for air and ground transportation of children when needed.
Monitor, coordinate, and delegate daily operations as needed throughout the shift.
Maintain documentation required by this position and ensure documentation required by the zone supervisors and direct care staff are completed in accordance with contractual and regulatory requirements and standards and agency policies and procedures.
Work evenings, weekends and holidays as needed or requested by position supervisor.
Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency.
Maintain confidentiality in all areas of the service population and program operations.
Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.
Supervise assigned direct care staff from the start of the assigned shift until relieved, without interruption from outside sources.
Schedule appointments for children and follow-up to ensure each child’s essential needs are met.
Adhere to instructions provided by medical/clinical staff regarding each child and inform the zone supervisor of information impacting the basic health and well-being of the service population.
Monitor and supervise a child’s behavior on off-campus activities/outings providing direction and re-direction when needed to ensure safety.
Document all serious incidents, daily progress, changes in menus and activities completely, accurately in a timely manner and in compliance with agency policies and procedures.
Escort children in a safe manner to and from designated points as directed by zone supervisor.
Frequently traverse from one area of the physical plant to another and escort children from one location to another.
Meet all pre-determined deadlines required by program and federal partners.