Unit Host Supervisor - Healthcare

Thomas Cuisine•Helena, MT

19h•Onsite

About The Position

Join our team as a Unit Host Supervisor and make a meaningful impact every day! In this role, you’ll lead a team of Unit Hosts and patient services staff to deliver meals with accuracy, care, and exceptional service. You’ll work closely with clinical and culinary teams to ensure dietary needs are met while maintaining a smooth, efficient meal service operation. If you enjoy leading others, thrive in a fast-paced environment, and take pride in both service excellence and attention to detail, this is the perfect opportunity for you.

Requirements

High school diploma or equivalent (GED).
Previous experience in food service, hospitality, or healthcare required.
Strong customer service and communication skills.
Ability to follow dietary guidelines and hospital protocols.
Comfortable standing and walking for extended periods and lifting up to 30 lbs.
Reliable transportation and consistent attendance.
Ability to lead in a fast-paced environment and adapt to changing priorities.
Basic understanding of hygiene, food safety, and infection control practices.
Positive attitude and team-oriented mindset.
Flexibility to work evenings, weekends, and holidays as needed.
ServSafe® Certification and State Food Handlers Card
Ability to pass a criminal background check and drug screen

Nice To Haves

Prior leadership or supervisory experience preferred.

Responsibilities

Supervise daily patient meal service operations to ensure timely, accurate delivery.
Lead, coach, and support Unit Hosts and patient services team members.
Coordinate staffing assignments, workflow, and shift coverage.
Communicate with cooks, clinical staff, and nursing teams regarding patient needs and service updates.
Oversee tray accuracy, ensuring all meals meet dietary restrictions and physician orders.
Provide friendly, professional customer service to patients, families, and staff.
Address and resolve service issues, escalating concerns as needed.
Maintain cleanliness and sanitation standards throughout all service areas.
Ensure adherence to food safety, infection control, and hospital protocols at all times.
Monitor team performance and provide feedback, coaching, and support.
Assist with training new team members and reinforcing best practices.
Support inventory, stocking, and organization of unit kitchen areas.
Document service issues, patient feedback, and operational notes as required.
Other duties and tasks as assigned by the manager.